Digital Product Manager - Mobile App

About the Opportunity

We’re on the lookout for a Digital Product Manager – Mobile App to take ownership of the Total Tools Mobile App and help shape the future of how tradies and customers shop, browse and engage on the go.

Reporting to the Head of E‑commerce, this is a senior role where you’ll own a complex product area, lead a high‑performing cross‑functional squad of up to six subject matter experts, and deliver measurable customer and business outcomes aligned to OKRs and the broader e‑commerce strategy.

If you love bringing products to life, balancing strategy with delivery, and seeing real‑world impact — this one’s for you.

What You’ll Be Doing

• Define and own the product strategy and roadmap for the Total Tools Mobile App
• Lead end‑to‑end delivery across discovery, development and launch
• Set and manage OKRs to drive customer value and commercial outcomes
• Build, prioritise and manage the product backlog in alignment with business strategy
• Lead and develop a product squad of up to six team members
• Drive complex, cross‑functional initiatives across technology, design, marketing and operations
• Collaborate closely with senior stakeholders to manage dependencies, risks and trade‑offs
• Communicate progress, outcomes and insights clearly across the organisation
• Champion best‑in‑class customer experiences and continuous innovation

You’re Likely a Match If You Have

• Minimum 5 years’ experience as a Product Manager or Senior Product Manager
• Strong experience delivering consumer digital products, ideally within retail, e‑commerce or mobile app environments
• Proven track record of delivering measurable customer and business results
• Deep understanding of the product lifecycle, agile delivery and digital ecosystems
• Experience working with native mobile applications (highly regarded)
• Strong people leadership, collaboration and stakeholder management skills
• Ability to translate customer and business insights into compelling product solutions
• Excellent written and verbal communication skills
• Tertiary qualification in Marketing, IT or a related field (preferred), or equivalent practical experience

 What’s on Offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: 5th week of annual leave, 2 well-being days + 1 volunteer day
📚 Career Growth: Endless learning and development opportunities
👶 Parental Leave: 12 weeks of gender-neutral paid leave🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion
⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
🧠 Mental Health: Gold accreditation by Mental Health Australia
🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

 About Us

At Total Tools & Hardware Group (Part of Metcash), we’re more than just a group of hardware and tool retailers — we’re a national network helping build stronger communities.

 Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company-owned stores across Australia.

With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job — big or small. Whether it’s trade-quality tools from Total Tools or reliable hardware from Mitre 10 and HTH, TTHG is the powerhouse behind the stores that keep Australia building.

** We respectfully ask that agencies refrain from contacting us about this opportunity.

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