Commercial Strategic Account Manager

About the Opportunity

As we continue to grow our commercial footprint, we’re looking for a Commercial – Strategy Account Manager SA/WA to help take our key customer relationships to the next level.

Reporting to the GM Trade and Commercial Sales, this role will focus on managing and growing strategic commercial accounts across our network.

Based in Adelaide or Perth, this is a hands‑on, growth‑focused role for someone who thrives on winning new business and expanding commercial accounts. You’ll proactively identify and pursue new opportunities, open doors with strategic customers, and build momentum across the commercial segment. Regular travel is required (approximately once a month, with a week away per trip).

What You’ll Be Doing

• Manage and grow a portfolio of strategic commercial accounts
• Act as the key contact for major commercial clients
• Identify growth opportunities within existing and new accounts
• Drive sales performance through solution-based selling
• Build strong relationships with key stakeholders and decision-makers
• Develop and execute strategic account plans and forecasts
• Collaborate with internal teams to deliver customer outcomes
• Monitor market trends and competitor activity

You’re Likely a Match If You Have

• Experience in B2B commercial sales
• Exposure to tools, hardware, industrial, mining, or large civil project environments
• Knowledge of the Australian commercial trade landscape
• Strong relationship-building and negotiation skills
• Proven ability to achieve or exceed sales targets
• Solid commercial and financial acumen
• Organised, self-driven, and comfortable managing multiple priorities
• Willingness to travel regularly (once a month, one week at a time)

What’s on Offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: 5th week of annual leave, 2 well-being days + 1 volunteer day
📚 Career Growth: Endless learning and development opportunities
👶 Parental Leave: 12 weeks of gender-neutral paid leave
🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion
⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
🧠 Mental Health: Gold accreditation by Mental Health Australia
🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

At Total Tools & Hardware Group (Part of Metcash), we’re more than just a group of hardware and tool retailers — we’re a national network helping build stronger communities.

Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company-owned stores across Australia.

With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job — big or small. Whether it’s trade-quality tools from Total Tools or reliable hardware from Mitre 10 and HTH, TTHG is the powerhouse behind the stores that keep Australia building.

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