Retail Business Manager

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

Australian Liquor Marketers (ALM) is the Liquor wholesale division of Metcash. We are the largest wide range wholesaler to the independent liquor trade. Being part of something bigger in the ALM team is all about making a huge difference for the local retailers, businesses and communities we service. And while you’re championing successful independents, the wider Metcash family is behind you with a sea of opportunities to develop yourself, grow your career, and make your mark.

About the Opportunity

Allied Retail Group is on the lookout for a motivated and driven Retail Business Manager to join our team in Auckland. In this role, you’ll be responsible for growing The Bottle-O, Liquor Centre and Merchants Liquor store numbers and brand presence within the liquor retail sector, supporting members to increase sales and profitability, and managing store relationships and operational requirements. This role covers a territory of central Auckland to North Island.

In this Role

• Grow our 3 brand store numbers and develop strong retailer relationships
• Conduct business reviews and drive team score improvements
• Maintain call cycles and accurate CRM records
• Manage supplier relationships and resolve customer issues
• Lead regional retailer meetings and gather market intelligence
• Ensure store compliance and assist with refurbishments
• Drive brand compliance and implement store segmentation
• Present TBOM initiatives and support new store inductions

You’re Likely a Match If

• 3+ years’ experience in retail sales and operations within liquor or FMCG
• Strong stakeholder management skills
• Experience with store planograms and retail math
• High level of customer service and intermediate MS Office skills
• Ability to analyse issues, solve problems, and make sound decisions
• Strong communication and interpersonal skills

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

#INFLA #LI-NS1

At Metcash we BELIEVE independence is worth fighting for; in treating OUR PEOPLE. RETAILERS and SUPPLIERS the way we like to be treated; and in GIVING BACK to the communities where we live and work