Claims Administator

Joining the Metcash Family 
At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support. 
Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future. 

We are looking to hire a claims administrator for our Canningvale site to support our Liquor Pillar. This role requires you to work a full day on Fridays, with flexibility for other days (30 hours per week)

In this role:
•    Answering phone calls and managing inquiries
•    Performing data entry and updating systems (Salesforce, PE, Dallas)
•    Handling general administrative tasks, including some auxiliary inventory duties
•    Follow the claims process as outlined in the Claims Process Training Manual 
•    Maintain Integrity of Data Base Entry 
•    Key in Pick Up Advice 
•    Key In Stock Adjustments 
•    Willingness to perform manual handling of stock returns and operate an electric pallet jack.

You are likely a match if you have:
•    High level of Customer Service & phone manner
•    Knowledge around Electric Pallet Jack & manual handling practises 
•    Intermediate computer skills 
•    Ability to stack/carry cartons of stock
•    Previous experience with Salesforce and PE is desirable, but not essential

Life at Metcash
🌈 Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!
🌐 An abundance of learning, development, and career growth opportunities.
🏆 Proudly awarded the “Bronze Employer for LGBTQ Inclusion”.
🌍 Recognized as the 74th in the "Equileap Top 100" globally for initiatives on gender equity.
⚖️A neutral gender pay gap of under 5% as published by WGEA 2022- 2023
🥇 Gold accreditation by Mental Health Australia.
💸 Incredible value discounts and perks through our team member app, “Our Local”. 

About Us 
Metcash is Australia’s leading wholesale distribution company, with revenue 1 exceeding $18 billion in FY23. We’re also an ASX top 100 listed company.
We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.
We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.

We are the largest supplier of liquor to independently owned liquor retailers and the largest broad range liquor wholesaler in Australia.

ALM supplies over 12,000 liquor customers. In addition to supplying liquor stores, ALM incorporates a specialist on-premise liquor division that supports bars, pubs, restaurants and hotels. Through our network of 14 distribution centres located in each State and territory in Australia, we support independent businesses with a competitively priced and extensive liquor range, delivered through our cost effective and efficient supply chain.