Operations Supervisor

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

About the Opportunity

Step into a leadership role where your impact truly matters!

At Metcash, we’re seeking a dedicated and experienced Operations Supervisor to drive WA warehouse performance, build a positive team culture, and ensure compliance with our high standards. You’ll lead your area with a strong focus on safety, continuous improvement, and operational excellence.

If you thrive on challenges and enjoy creating a collaborative environment, this is your opportunity to shine. Apply today!

In this Role

• Monitor and control inbound, assembly, and dispatch activities to ensure efficiency and accuracy in meeting customer orders
• Promote a safety-first culture, ensure adherence to OHS, HACCP, and company policies, and conduct compliance checks
• Ensure performance targets are met in line with business expectations while optimizing resources and workflows.
• Maintain a high-performance culture through coaching, training, and performance management, fostering engagement and growth
• Supervise and execute resource plans based on workload, making timely decisions to keep operations on track.
• Identify trends, lead problem-solving initiatives, and implement process improvements to enhance efficiency and reduce costs
• Run shift briefings, toolbox talks, and engage with team members and other supervisors to achieve business outcomes
• Report hazards, investigate incidents, and ensure safe work practices to prevent injuries and maintain a healthy workplace
• Support outbound delivery, connect stakeholders for performance visibility, and provide transport reporting and analysis to drive continuous improvement

You’re Likely a Match If  

• Proven ability to lead, motivate, and achieve outcomes through people
• Excellent communication skills – able to engage effectively and handle authentic conversations, including conflict resolution
• Experience in FMCG operations – with the ability to thrive in fast-paced environments
• Continuous improvement mindset – familiarity with tools and methods to drive efficiency and process enhancements
• Demonstrated success in implementing improvements and managing change initiative
• Certificate III or IV in Logistics or Warehousing (highly regarded but not essential)

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

#LI-CV1 #LI-Hybrid #INFLA