Store Manager

At the Independent Hardware Group, we’re strengthening local communities one postcode at a time. We’re the leading supplier of over 600 independently owned stores nationwide – giving them a competitive advantage to take the big chains to task. And with trusted hardware brands like Mitre 10 and Home Timber & Hardware, we can turn local retailers into the best stores in town giving locals the tools and support to build strong communities – literally!

At Metcash, we’re the power behind an independent Australia. For almost 100 years we’ve been proudly supporting local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in the food, liquor, and hardware sectors. And while we may be large in size, we’ll always be locals at heart.

About Us

Operating since 1958, Hardings Hardware is the No. 1 choice for building and renovation supplies and is a fully owned subsidiary of Metcash Pty Limited. Our commitment to stocking the Best Brands at the Competitive Prices is renowned throughout the trade and matched by the Hardings commitment to providing exemplary customer service and product advice in everything we do. We provide an extensive range of cooking appliances, hot water, heating, bathroom, laundry fittings and door furniture.

We pride ourselves on hiring the best people and suppling the best products to ensure the best results for each project. We are current with modern trends and materials and well versed in our understanding of all the products we supply.

What we can offer you

Hardings Hardware is currently seeking an outgoing and knowledgeable individual to join the team as a Branch Manager in Capalaba.  The role includes reviewing and developing robust process with other Branch Managers to ensure a centralized operating method whilst driving continual improvement and delivering optimal efficiency across the site.

The right candidate can look forward to a competitive salary package, which will be negotiated based on experience and includes the use of a Tool of Trade vehicle.

Metcash places a huge emphasis on succession planning, career development, training and cross-divisional opportunities making this a fantastic career in joining one of our expanding and exciting brands, in a fundamental role.

About the role

Within your role, you will provide leadership to the team to create an environment that promotes individual growth and development for our team members.  As a leader you will have previous leadership experience and believe that developing the skills, knowledge and behaviours of your team is critical to success. Your attention to detail includes critical data analysis and understanding of stock flow principles that will feed our pipeline and control costs. 

Running the store as if it is your own business, you will:

• Delight your customers with service and store standards
• Recruit, coach and develop your own store team
• Contribute to a safe and positive store environment
• Drive store success with KPIs, targets and financial performance 

What you will be doing

• Ensure all areas within control are safe and comply with all required standards. 
• Achieve Delivery in Full on Time (DIFOT) targets.
• Achieve productivity targets (Invoice $ per hour picked).
• Maintenance of warehouse costs to % of Sales Budget.
• Maintain stock breakage levels within acceptable levels.
• Ensure security of site and assets, includes managing opening and closing and on call after hours if required.
• Provide hands on leadership to the team, leading by example and working with other leaders.
• Manage resources within area of control, including casual labour hire, overtime and performance.
• Ensure pick dockets flow smoothly end to end and is processed accurately and correctly. 
• Control costs within scope of role without compromise to safety or quality. 

What you will bring to the role

• Energetic and hands on approach is a must in the role. 
• Ability to work in high pressure and fast paced ever changing environment.
• Positive ‘can do’ attitude including leading from the front.
• Demonstrated employee engagement skills and can communicate with all levels. 
• At least 2-3 years’ experience in a similar position. 

Life at Metcash

🌈 Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!

🌟 Enjoy a 5th week of annual leave every year after your first year.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🏆 Proudly awarded the “Bronze Employer for LGBTQ Inclusion”.

🌍 Recognized as the 74th in the "Equileap Top 100" globally for initiatives on gender equity.

🥇 Gold accreditation by Mental Health Australia.

💸 Incredible value discounts and perks through our team member app, “Our Local”.

We’re all about celebrating success, and we’re proud to be a WGEA Employer of Choice for Equity, an accredited Flex Ready workplace and a Gold Standard Mental Health First Aid skilled workplace.

So, roll up your sleeves and bring your best self to work, and we’ll give you the support you need to develop a rewarding career and make your mark on the future of retail.

Join us and become part of something bigger!

#INHT