Joining the Metcash Family

At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support. 

Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future. 

About the Opportunity

We are on the lookout for an Injury Management Advisor based in Crestmead, QLD on a Full-Time basis. 

The purpose of the role is to support the implementation of the work health and safety strategy to build capability of management and leaders in their Injury Management and return to work Obligations in accordance with State Legislation.  Supporting the Group Manager – Workers Compensation Manager and Injury Management in the:
•    Claims and Injury Management for all cases across all pillars
•    Workers Compensation payroll
•    the analysis and delivery of training such as Injury Management and Bodies for the Future
•    build capability of leaders across all pillars regarding Workers Compensation and Injury Management.

In this Role

•    Monitoring and reporting on pillar Key Injury Management Indicators on a weekly and monthly basis including injury classification.
•    Manage relationships with site and external health providers and insurers. 
•    Implementing training & educational development to effectively support risk management, drive early intervention, minimise claims costs reduce the likelihood of recurrence of injuries. 
•    Assisting in the development and implementation of injury management programs including mentoring of operational personnel in use of relevant tools.
•    Assisting in the review of policies, hazard Identification, Risk Assessments and controls in accordance with document control procedures and following incidents
•    Manage non-work related injuries using a risk assessment approach on a case by case basis.
•    Determine fitness for work strategies including the application of Independent Medical Examinations as required to assist P&C with the ultimate outcomes.
•    Preparing and distributing key reports on time, including monthly IM reports, audits, critical risk reviews, injury classification reviews and site and insurer claims reviews.
•    Proactively developing and assisting managers and other operational personnel with information & regular training.
•    Keeping Management informed of OHS & IM issues in the workplace and their legal and other obligations.
•    Providing data input for the Metcash reporting system monthly in a timely manner including lost time hours and assist with the update of Evotix
•    Completing trend analysis and reporting on leading and lagging indicators to support annual improvement planning and reviews and to drive budgeting and training needs analysis and planning.
•    Liaise with medical treating professionals, insurers and injured workers to support claims and the return of workers to pre-injury duties.
•    Assist with the administration and strategic management of legal Workers Compensation Matters to ensure that the most efficient and cost effective outcome is achieved.  
•    Training of Supervisors in the conduct of Bodies for the future, Manual Handling Technique Reviews (MHTRs) and management of the Early Intervention Program for their region.
•    Proactively manage complex Workers Compensation Injuries and engage appropriate stakeholders to drive safe, durable and financially effective return to work outcomes

You’re Likely a Match If 

•    Required  – bachelor’s degree in Allied Health related discipline 
•    Return to Work Coordination Accreditation 
•    Preferred – Certificate IV and Diploma in Occupational Health & Safety
•    Preferred - Certificate IV in Training & Assessment
•    Minimum of 5 years’ experience in Injury Management / Rehabilitation / Clinical Experience
•    Ability to build strong effective relationships with internal and external stakeholders 
•    Influential and able to engage with others to solicit support and obtain commitment for problem solving and investigations
•    Sound knowledge and understanding of estimates of Workers Compensation Insurance Premiums
•    Strategic Claims Management Experience 
•    Lead on investigations of stress claims and complex cases where there are liability issues
•    Training and empowering of site leaders in IM roles, responsibilities and legal frameworks
•    Advise site in fitness for work activities and provide support where medical practitioners are engaged

Life at Metcash

🌈 Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!
🌟 Enjoy a 5th week of annual leave every year after your first year.
🌿 Benefit from 2 well-being days and 1 volunteer day annually.
🌐 An abundance of learning, development, and career growth opportunities.
💼 12 weeks of gender-neutral paid parental leave for primary carers.
🏆 Proudly awarded “Bronze Employer for LGBTQ Inclusion”.
🌍 Recognised as 45th in the global "Equileap Top 100" for initiatives on gender equity.
⚖️A neutral gender pay gap of under 5% as published by WGEA 2023- 2024
🥇 Gold accreditation by Mental Health Australia.
💸 Incredible value discounts and perks through our team member app, “Our Local”. 

About Us

Metcash is Australia’s leading wholesale distribution company, with revenue exceeding $18 billion in FY24. We’re also an ASX top 100 listed company.
We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.
We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.

Join us and be part of something bigger!

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