Retail Implementation Specialist

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With trusted brands like IGA, Foodland and Campbells, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

About the Opportunity

We have a fantastic opportunity to join Metcash as a Retail Implementation Specialist. This role will involve the delivery of new independent Metcash stores, New Stores, DSA, refurbishments and fit outs through effective management & co-ordination between Metcash, Retailer & relevant third parties. The Retail Implementation Specialist will be working with Retailers and Metcash Teams and external parties to develop project plans, timelines, and offer support in the execution of the project. This role requires Metro and Regional Travel.

In this Role 

• Working with Metcash Teams and Retailers to plan and deliver new initiatives
• Work with retailers to plan and execute changes to store layouts, assist in the development of whole store plans and format changes.
• Support and help retailers develop internal and external designs for branding, including signage.
• Store relays, layouts, and collateral are received on time and to budget.
• Retail Space Planograms to be utilised and implemented in to stores.
• Present sales data to retailers, with recommendations on how to improve store performance.

You’re Likely a Match If

• Exposure to supermarket fit out and refurbishments preferred
• Basic project management and budgeting skills
• Ability to interpret plans
• Strong communication skills, both verbal and written
• Basic understanding of Office 365. In particular with Excel.

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support. 

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

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