Retail Implementation Specialist

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

About the Opportunity

Bring your retail experience and project coordination skills to a role where you can make an impact at store level. As a Retail Implementation Specialist in this permanent role based at our Crestmead DC in QLD, you’ll work with retailers, Metcash teams and external partners to help deliver new stores, IGA stores, DSA refurbishments and fit-outs, coordinating store improvement projects to agreed timelines and budgets. This role requires Metro and Regional Travel. 

In this Role

• Partner with retailers, Metcash teams and external parties to develop project plans and timelines.
• Support the planning and delivery of DSA store refurbishment projects.
• Coordinate retail initiatives, including equipment upgrades and purchasing requirements.
• Work with retailers to plan store layouts, whole-store plans and format changes.
• Support store branding, signage and collateral through available Metcash services.
• Develop grocery-layout project plans and budgets for store improvement initiatives.
• Establish project milestones and clear plans to support efficient delivery.
• Coordinate multiple projects against agreed budgets and strict timeframes

What are we looking for?

• Experience with supermarket fit-outs and refurbishments, including layouts, is preferred.
• A minimum of 2-5 years’ retail experience, preferably in a similar role.
• Basic project management and budgeting skills.
• Strong written and verbal communication skills.
• Strong presentation skills.
• Ability to interpret plans.
• Intermeidate to advanced Microsoft Excel and Word skills

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited,

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Please note: This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.

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