Retail Merchandising Services Territory Manager

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

About the Opportunity

We have an exciting opportunity to join Metcash an RMS (Retail Merchandising Services) Territory Manager – based in Crestmead.  The RMS Territory Manager will work fully remote with the majority of the role working in our retailer sites. 

Are you ready to drive sustainable wholesale and retail sales while strategically representing the best interests of Metcash, retailers, and vendor partners? We are seeking a talented Merchandiser to join our dynamic team and make a real impact.

In this Role 

• Negotiate terms with retailers and determine service levels, hours and frequency
• Connect and liaise with key vendor partners to ensure opportunities are maximised for the vendor and retailers
• Resource allocation of service hours and frequency by store, ensuring call cycle efficiencies
• Train, coach and mentor merchandisers
• Partner with the National and State Merchandise teams providing feedback and category insights
• Assist with category strategies and range review execution
• Negotiate merchandise funding to credit retailers for discontinued stock
• Partner with the Sales and Project teams ensuring alignment to best serve and maximise opportunities for retailers

You’re Likely a Match If

• Previous industry experience in the FMCG environment
• Demonstrated success in influencing and negotiating with key stakeholders
• Experience working to deadlines and managing changing priorities in a fast-paced environment
• Proven ability to collaborate effectively within a team environment
• Excellent communication and relationship-building skills with key stakeholders
• A customer-centric mindset and the ability to deliver exceptional service.

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support. 

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

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