Warehouse Manager

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

Australian Liquor Marketers (ALM) is the Liquor wholesale division of Metcash. We are the largest wide range wholesaler to the independent liquor trade. Being part of something bigger in the ALM team is all about making a huge difference for the local retailers, businesses and communities we service. And while you’re championing successful independents, the wider Metcash family is behind you with a sea of opportunities to develop yourself, grow your career, and make your mark.

About the Opportunity

Based at our Currajong, Townsville site, this full-time permanent Warehouse Manager role is responsible for leading and managing the daily warehouse and operational requirements of ALM Townsville to ensure safe, efficient, and compliant operations that consistently meet customer and supplier expectations. The position requires making sound operational decisions that drive service excellence, fostering strong relationships with customers and suppliers, and embedding a strong Safety, Health, Environment, and HACCP culture across the branch. Through effective leadership, supervision, and ongoing engagement with team members, the Warehouse Manager ensures the site operates as a sustainable, high‑performing branch that delivers positive outcomes for Metcash and its customers.

In this Role

• Plan, coordinate, and execute daily warehouse operations, ensuring all operational requirements and key initiatives are delivered in line with direction from the Branch Operations Manager.
• Manage transport load sequencing and staging to ensure safe, efficient traffic flow and timely dispatch across the Townsville site.
• Coordinate and schedule receivals and container deliveries to balance workloads, minimise congestion, and maintain smooth site operations.
• Lead and enforce Safety, Health and Environment (SHE) standards, ensuring all team members are trained, compliant, and operating in a safe manner.
• Maintain full compliance with HACCP standards, ensuring food safety, hygiene, and audit requirements are consistently met.
• Build and maintain effective working relationships with suppliers to support efficient receivals, issue resolution, and service continuity.
• Drive warehouse productivity and efficiency to achieve optimal pick rates and ensure on-time, in-full delivery to customers.

You’re Likely a Match If

• 5+ years experience leading a warehouse team
• Knowledge with Workplace Health and Safety requirements and Food Grade standards
• Commercial acumen – experience with preparing, reading and achieving financial budgets
• Experience executing site plans
• Experience dealing with conflict and/or having difficult conversations
• Building and maintaining collaborative relationships both internally and externally

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

#INFLA #LI-NS1

We are the largest supplier of liquor to independently owned liquor retailers and the largest broad range liquor wholesaler in Australia.

ALM supplies over 12,000 liquor customers. In addition to supplying liquor stores, ALM incorporates a specialist on-premise liquor division that supports bars, pubs, restaurants and hotels. Through our network of 14 distribution centres located in each State and territory in Australia, we support independent businesses with a competitively priced and extensive liquor range, delivered through our cost effective and efficient supply chain.