Branch Operations Manager

Joining the Metcash Family 
At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support. 
Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future. 

About the Opportunity 
We have an exciting opportunity to join the Campbells and Convenience team as a Branch Operations Manager based out in Eagle Farm. This role is responsible for supporting the Store Manager in all operational aspects of the store. This role is accountable for running the day-to-day operations of the floor, while ensuring that stock is receipted correctly. 
The Store Operations Manager will take an active lead in recruiting and training team members, ensuring the safe operation of the store and ensuring effective and efficient communication to the customer and the team. 

In this Role You Will be…
•    Support the Store Manager to manage sale of stock to ensure targeted sales margins are achieved
•    Generate sales to meet weekly budget and YTD budget targets
•    Manage the training and conduct of all replenishment and receiving team members
•    Manage operational staff wages spend to the required % of sales on a weekly basis, to meet YTD budget
•    Review KRONOS exception reports and sign off on payroll for operational team members
•    Manage daily operations and team members to ensure the store is full and faced The store is clean and safe
•    Retain all current customers and grow new customer base on a yearly basis
•    Undertake tool box talks and team huddles with operational team members at least once a week
•    Manage store security standards by following all Company policy and procedures relating to store security
•    Ensure all operational team members comply with and follow OH&S policies and procedures, food safety procedures

You’re Likely a Match…
•    Experience in a similar role with excellent knowledge of wholesale / retail operations within grocery /Confectionery or Hospitality (Foodservice & Liquor) industry
•    Excellent customer service skills
•    Possesses leadership, communication and motivational skills and techniques
•    Advanced understanding of OH&S, HACCP and EEO policies, procedures and legislations
•    Excellent negotiation skills with relevance to supplier deals and customers
•    High organizational skills
•    Make sound decisions
•    Business / commercial / financial acumen
•    Knowledge of MS Office applications and other enterprise systems (D365, etc)

Life at Metcash 
🌈 Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!
🌟 Enjoy a 5th week of annual leave every year after your first year.
🌿 Benefit from 2 well-being days and 1 volunteer day annually.
🌐 An abundance of learning, development, and career growth opportunities.
💼 12 weeks of gender-neutral paid parental leave for primary carers.
🏆 Proudly awarded the “Bronze Employer for LGBTQ Inclusion”.
🌍 Recognized as the 45th in the "Equileap Top 100" globally for initiatives on gender equity.
⚖️A neutral gender pay gap of under 5% as published by WGEA 2022- 2023
🥇 Gold accreditation by Mental Health Australia.
💸 Incredible value discounts and perks through our team member app, “Our Local”. 

About Us 
Metcash is Australia’s leading wholesale distribution company, with revenue 1 exceeding $18 billion in FY23. We’re also an ASX top 100 listed company.
We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.
We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.
Join us and become part of something bigger!
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