Operations Services Administrator

Joining the Metcash Family

At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.

Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future.

About the Opportunity

Are you a highly organised and proactive individual looking to make an impact? Join our dynamic Logistics Administrator team and provide essential administrative support to ensure the South Australia Logistics function runs efficiently, effectively, and with a customer-first approach!

In this role, you’ll support the operations of Grocery, Perishables, and ALM Logistics at Gepps Cross, South Australia 5 days a week assisting with administrative needs for our ALM businesses in Darwin and Alice Springs.

If you’re ready to be part of an energetic team and play a vital role in keeping everything running smoothly, we want to hear from you!

In this Role

• Ensure that the Payroll timecard editing requirements for the site are completed efficiently and effectively and to the highest quality on time and with minimal errors
• Effectively control the daily/ weekly/ monthly processing of the Pallet and Crate inventory
• Effectively process the non-trade procurement, Freight Invoicing and direct expenses through our Concur system.
• Ensure all customer claims investigation, lodging, closure and support to the National Customer Service team are met to the required SLA’s whilst delivering a high level of customer service to our external and internal customers
• Ensure compliance with all relevant legislation & company standards (including OH&S and HR)
• Provide administration support to the Logistics Leadership team for any additional administrative functions as required by the business from time to time

You’re Likely a Match If

• Excellent communication skills with strong customer focus
• Proficient in MS Office
• Knowledge of payroll processes and systems (Kronos)
• Experienced and passionate about process improvement to drive efficiency
• Strong administrative background with excellent organizational skills
• Adaptable to changing legislation, procedures, systems, and priorities
• Knowledge of statutory and Metcash regulations, including HACCP and OH&S

Life at Metcash

🌈 Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!

🌟 Enjoy a 5th week of annual leave every year after your first year.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🏆 Proudly awarded the “Bronze Employer for LGBTQ Inclusion”.

⚖️A neutral gender pay gap of under 5% as published by WGEA 2023-2024

🥇 Gold accreditation by Mental Health Australia.

💸 Incredible value discounts and perks through our team member app, “Our Local”.

About Us

Metcash is Australia’s leading wholesale distribution company, with revenue exceeding $18 billion in FY24. We’re also an ASX top 100 listed company.

We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.

We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.

Join us and become part of something bigger!

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