Trade Sales Representative Support

We are part of a $14 billion plus business with locations across Australia, New Zealand and China. Metcash proudly support independently owned retailers across our portfolio of brands including Mitre 10, Home Timber & Hardware, IGA, Cellarbrations, Friendly Grocer, Campbells and The Bottle-O. At Metcash we are transforming our business and challenging the status quo of retail.

For over 50 years Mitre 10 has been the local and independent hardware store to thousands of Australians. Our focus is on people, performance and providing great customer outcomes by working together and building partnerships.　

Home Timber & Hardware Group is the home of quality hardware and expert advice, proudly servicing builders, tradies and home renovators across the nation under the main retail brands – Home Timber & Hardware and Thrifty-Link Hardware. Our vision is to grow and strengthen our business by investing in our people and developing strong partnerships with our customers and our vendors.　

Hudson Home Timber and Hardware are currently seeking an outgoing and knowledgeable individual to join our team in a Trade Sales Representative Support role operating out of our Glendale store.

Working with various team members, you will have excellent interpersonal skills and a proven track record in building and maintaining solid long-term relationships. This position will suit an enthusiastic and motivated individual with strong attention to detail with focus on continuous improvement and is looking for advancement in their career.

Key responsibilities include:

* Liaising with trade representatives to provide excellent service to account customers

* Liaising directly with trade customers to provide excellent customer service

* Processing sales orders, quotes & invoicing in an accurate, efficient & prompt manner

* Any other duties specified by your manager or supervisor

To be considered for this role applicants need to be able to meet the following selection criteria:
* Strong attention to detail

* Strong customer service focus & ability to build and maintain relationships

* Ability to work as part of a team

* Effective time management skills

* A passion for Customer Service

* High level of verbal and written communication skills

* Outgoing and enthusiastic personality

* Work in a fast paced team environment

* Resolve customer issues

* Proficient computer skills

* Timber/building industry experience ESSENTIAL

* Commitment to continuous improvement

If you feel you have what it takes to join us and build your career, we want to hear from you!