Category Assistant

About the Opportunity

We are excited to share an opportunity for a Category Assistant to join the Merchandise team in our Heatherton office beginning of mid- November.

In this 13-month parental leave cover, you will provide administrative support to the Category Manager, assist in planning as well as contributing to the efficient operation of the Merchandise Department.

What you’ll be doing

• Masterfile Maintenance including price adjustments and general product file information
• Co-ordination and administration of catalogue and digital promotional submissions, loading promotional files and administration of images.  You will also get involved with product selection and presenting deals as required, conduct copy and product proofing and reviewing performance
• Assist with major promotional programs to drive sales, including planning & liaising with various depts within the business, suppliers and the member network to ensure successful execution
• Preparing analysis work for category reviews as required by the Category Manager
• Monitoring stock levels on promotional lines and import ranges
• Manage store communications via Store Bulletins and dedicated Range Brochures
• As required, conduct competition check analysis on applicable products / categories
• Assisting with Events such as the Annual Expo
• Liaise with and maintain positive relationships with both local and import suppliers
• Build strong relationships with key stakeholders across the business (inventory, ranging, marketing, promotions, finance, supply chain, Customer Service)
• Form part of “Project Teams” as required

You’re Likely a Match If You have

• Excellent verbal and written communication skills
• Strong analytical ability & attention to detail
• Effective time and resource management skills
• Ability to show Initiative
• Customer-focused with the ability to work under pressure and manage competing priorities
• Proficient in MS Office, particularly intermediate level of Excel, Word, and PowerPoint; experienced in developing and maintaining quality systems (database)

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging: 

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually 

📚 Career Growth: Endless learning and development opportunities 

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers 

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion 

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)  

🧠 Mental Health: Gold accreditation by Mental Health Australia 

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited 

About Us

At Total Tools & Hardware Group (part of Metcash), we’re more than just a group of hardware and tool retailers — we’re a national network helping build stronger communities.

Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company-owned stores across Australia.

With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job — big or small. Whether it’s trade-quality tools from Total Tools or reliable hardware from Mitre 10 and HTH, TTHG is the powerhouse behind the stores that keep Australia building.

#INHT #LI-SC1