Category Assistant

About the Opportunity

We are looking for a Category Assistant to join our Merchandise team based in our Heatherton office.

In this role, you will work closely with the Category Manager, supporting day-to-day category activities, including assisting with the execution of category plans, maintaining data accuracy, and coordinating promotional activities that keep our stores competitive.

What you’ll be doing

• Assist with the execution of category plans, ensuring alignment with strategic objectives and maintaining strong supplier relationships
• Maintain the accuracy and integrity of the product master file, ensuring all product details, pricing, and attributes are correct and up to date
• Coordinate catalogue and digital promotional submissions including administrative support ensuring accurate planning, documentation, and execution
• Prepare basic analysis for suppliers, category reviews and competitor checks as directed
• Manage store communications and ensure information is clear and accurate
• Act as first point of contact for stores regarding category related queries; log, track and resolve queries, escalating when necessary.
• Build positive working relationships with suppliers and internal teams

You’re Likely a Match If You have

• Previous experience as a Category Assistant or similar role in retail
• Strong Excel skills and comfortable working with ERP systems
• Excellent communication skills and ability to build relationships across teams
• Strong analytical skills with high attention to detail
• Ability to manage competing priorities in a fast-paced environment
• Proactive, solutions-focused, and eager to learn
• Hardware or Power Tool/Power Garden product knowledge is a bonus

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging: 

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually 

📚 Career Growth: Endless learning and development opportunities 

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers 

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion 

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)  

🧠 Mental Health: Gold accreditation by Mental Health Australia 

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited 

About Us

At Total Tools & Hardware Group (Part of Metcash), we’re more than just a group of hardware and tool retailers — we’re a national network helping build stronger communities.

Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company-owned stores across Australia.

With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job — big or small. Whether it’s trade-quality tools from Total Tools or reliable hardware from Mitre 10 and HTH, TTHG is the powerhouse behind the stores that keep Australia building.

This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity. 

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