Learning Solutions Consultant

About Us

At the Independent Hardware Group, we are passionate and committed to our purpose of championing successful independent businesses Australia wide and at the same time strengthening local communities’ one postcode at a time. We’re the leading partner to over 635 independently owned stores – giving them a competitive advantage to take the big chains to task, and with the trusted, strong heritage, hardware brands of Mitre 10 and Home Hardware, we enable retailers to the best stores in their town and as such ensuring builders, renovators and DIY’ers build, renovate and maintain the best homes for Australian families. The business is the 2nd largest player in the Australian hardware market. It is Trade focused with a competitive DIY offer with a rich consumer engagement supported by digital capabilities. 

Join Our Team as a Learning Solutions Consultant and Ignite Growth!

About the opportunity

Are you passionate about learning and development? Do you love creating engaging training experiences that empower teams to thrive? If so, we want YOU to be part of our dynamic team! As a Learning Solutions Consultant, you’ll play a vital role in developing and delivering innovative learning solutions that drive success for our team members across IHG and Total Tools businesses.  You will share your time between Heatherton and Port Melbourne on a 12month Fix Term.

Let’s Talk About you

• Master of the LMS – Ensure our Learning Management System (LMS) runs smoothly, providing seamless support to stores and offices. You'll keep everything on track and make sure it meets stakeholder needs!
• Design and Deliver – Create and deliver amazing learning materials in eLearning, Face-to-Face (F2F), and virtual formats to match strategic objectives and business goals.
• Training & Development – Assist in building the annual training plan, develop new content, and review existing materials to keep everything fresh and up to date.
• Collaborate Like a Pro – Work closely with subject matter experts, both internal and external, to gather insights, develop training content, and ensure alignment with business needs.
• Reports and Metrics – Provide timely, detailed learning reports to stakeholders to track progress and ensure goals are being met.

You’re Likely a Match If You have

Learning & Development Expert – Demonstrated experience in designing, developing, and facilitating learning programs across various formats (eLearning, workshops, webinars).

Tech-Savvy – Proficient in Microsoft Office and tools like Articulate Storyline and Rise, with experience in administering an LMS (e.g., Docebo).

Creative Problem Solver – You have the ability to think critically and help resolve issues by providing guidance and direction when needed.

Strong Communicator – With excellent verbal and written skills, you’ll effortlessly liaise with stakeholders at all levels to deliver the best learning solutions.

Super Organized – Your planning and organizational skills are top-notch. You manage multiple tasks with precision, always keeping the big picture in mind.

Why You'll Love This Role:

• Make a Real Impact: Shape and deliver training that helps our teams perform at their best, driving business success and personal growth.
• Creative Freedom: Design engaging and innovative learning programs that align with strategic goals.
• Collaborative Environment: Work closely with amazing subject matter experts and stakeholders across IHG and Total Tools.
• Growth Opportunities: Be part of a learning-focused culture where continuous development is a top priority.

If you're someone who thrives on making learning fun, effective, and aligned with business strategy, we’d love to hear from you! Ready to bring your expertise to the table and help us shape the future of learning?

Apply now and let's create something amazing together!

Life at Metcash

🌈 Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!

🌟 Enjoy a 5th week of annual leave every year after your first year.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🏆 Proudly awarded the “Bronze Employer for LGBTQ Inclusion”.

🌍 Recognized as the 74th in the "Equileap Top 100" globally for initiatives on gender equity.

🥇 Gold accreditation by Mental Health Australia.

💸 Incredible value discounts and perks through our team member app, “Our Local”.

We’re all about celebrating success, and we’re proud to be a WGEA Employer of Choice for Equity, an accredited Flex Ready workplace, and a Gold Standard Mental Health First Aid skilled workplace.

The industry is changing, and we need adaptable people who thrive under pressure to build meaningful relationships with our diverse family of independents. So, get stuck into a promising career in a fast-growing industry. Together, we can supply Australia with a strong future, powered by local communities.

#INHT