Marketing Coordinator - Digital & Loyalty

What can we offer you?　

•A competitive remuneration package

•Flexible work environment

•Modern Office facilities, free and secure onsite car parking, break out/ collaboration spaces

•Training opportunities, your personal development is important to us

•Multiple career opportunities and the opportunity to be part of our transformation journey

•Added benefits - Well-being days, extra leave days just for you; corporate health benefits and more

About the role

The Marketing Coordinator – Digital & Loyalty role exists to support and coordinate the planning, administration, delivery, ongoing improvement, and successful growth of IHG’s Loyalty programs. This role also supports the administration and successful delivery of IHG’s digital marketing program and initiatives – across disciplines including eCommerce, Social Media, and email marketing.

What You Will Do

• Liaise with key stakeholders to grow, promote and enhance IHG’s Loyalty program, campaigns and initiatives
• Oversee the loyalty and digital communications with team, state offices and stores, to deliver maximum engagement and increase both online and in-store sales
• Grow and nurture social media presence and audiences for IHG brands
  • Social Media
  • Email Marketing
  • eCommerce
• Work with the wider Digital, Merchandise & Promotions teams, as required, to contribute to the success of key digital marketing initiatives, projects and promotions
• Support the gathering and presentation of key insights, to stores and business to help make better business decisions
• Provide a significant level of administrative support to Digital Team and key stakeholders, wherever required
• Support Marketing and IT teams in the operations and strategic delivery of IHG’s digital projects

What You Will Bring

Recent graduate in Digital Marketing related discipline, and/or experience with some of the below:

• Experience in Loyalty and/or CRM programs, tools and techniques
• Experience in planning and implementing digital communications
• Experience in managing social media presence
• Experience with website CMS or eCommerce platforms
• Experience with reporting tools and analysing databases (preferable but not essential)
• Excellent written and oral communication and presentation skills
• Intermediate to advanced skills with one or more Email marketing platforms
• Ability to liaise cross-functionally with multiple stakeholders
• Ability to prioritise tasks aligning to key objectvies
• High level administrative competencies and attention to detail
• Strive for team/ organisational results and ongoing improvements
• Critical thinking and problems solving
• Proactive stakeholder management

About Us 　　　

We are a $13 billion plus business with locations across Australia, New Zealand and China. Metcash proudly support independently owned retailers across our portfolio of brands including IGA, Mitre 10, Home Timber & Hardware, Cellarbrations, Friendly Grocer, Campbells and The Bottle-O. At Metcash we are transforming our business and challenging the status quo of retail. We are creating a great place to work, with our 7,000 employees all passionate about achieving our purpose of Successful Independents.