Master Data Assistant

About the Opportunity

We’re looking for a Master Data Assistant to join our team at our Heatherton Support Office, playing a critical role in keeping our product and pricing data accurate, consistent and flowing across multiple systems.

This is more than a traditional data entry role - you’ll be juggling multiple systems, applying logic and commercial thinking, and ensuring data integrity across the business. You’ll partner closely with Merchandising and stakeholders to keep things moving in a fast-paced environment, making this a great opportunity for someone who enjoys problem solving, working with data, and taking ownership of their work.

What you’ll be doing

• Managing product and pricing data across multiple systems including AX
• Working across systems to ensure data flows accurately and aligns with pricing and business rules
• Cost and retail updates to product information, changes to product descriptions, creation of new items as well as other product file related changes/updates and enhancements
• Respond to supporting requests from a shared inbox within 24 hours
• Identifying and resolving data discrepancies with a strong focus on accuracy and turnaround times
• Supporting system testing, upgrades and continuous improvement initiatives

You’re Likely a Match If You have

• Strong Excel skills (including VLOOKUP and confident manipulating data)
• Experience working with multiple systems simultaneously (AX experience highly regarded)
• A high level of attention to detail, with the ability to spot inconsistencies and think critically
•  A proactive, solutions-focused mindset with the confidence to make decisions and take ownership
• Experience working in fast-paced environments with competing priorities and tight turnaround times
• Strong organisational skills and the ability to manage high volumes of work (e.g. shared inboxes, SLAs)

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:
🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
📚 Career Growth: Endless learning and development opportunities
👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion
⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
🧠 Mental Health: Gold accreditation by Mental Health Australia
🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

At Total Tools & Hardware Group (Part of Metcash), we’re more than just a group of hardware and tool retailers — we’re a national network helping build stronger communities.

Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company-owned stores across Australia.

With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job — big or small. Whether it’s trade-quality tools from Total Tools or reliable hardware from Mitre 10 and HTH, TTHG is the powerhouse behind the stores that keep Australia building.

This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.

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