Product & Price Manager

About Us 

At Independent Hardware Group (IHG), we believe in the power of local. We're more than just a supplier – we’re the engine behind over 600 independently owned hardware stores across Australia. You’ve probably heard of a few: Mitre 10, Home Hardware, and Thrifty-Link Hardware – all part of the IHG family. 

We’re not here to copy the big chains. We’re here to give locals the tools – literally and figuratively – to be the best store in town. That means offering great prices, better support, and the kind of local knowledge you can't find in a catalogue. 

And now, we're looking for a Product & Price Manager who’s as strategic as they are community-minded – someone who gets the nuts and bolts of pricing, product, and people. 

About the opportunity 

This is no ordinary pricing role. As our Product & Price Manager, you'll sit at the critical intersection of product assortment, pricing strategy, and profitability – helping to define what we offer, how we offer it, and at what price. The goal? Ensure our members are equipped to win, while delivering strong commercial outcomes for IHG. 

You’ll be the mastermind behind a Shopper Led Range Strategy that’s both responsive to market trends and rooted in local community needs – making sure our stores remain competitive, relevant, and loved by locals. 

Let's Talk About you 

• Own and execute the Shopper Led Range strategy in collaboration with Category Managers, Marketing, Store Development and Store Owners 

• Lead product lifecycle management – from introduction to retirement 

• Align product offerings with customer needs, sales performance, and market trends 

• Design smart, dynamic pricing models that support retail competitiveness and member profitability 

• Analyse supplier pricing, margin mix, and cost models to maximize value 

• Translate data analytics including sales trends, market benchmarks, and consumer behaviour to refine product mixes, enhance pricing decisions, and forecast outcomes 

• Serve as the key voice connecting supplier input, internal strategy, and member execution 

• Drive alignment across teams to bring integrated solutions to life 

• Lead and mentor a small but mighty team, supporting their growth and capability 

• Promote a performance culture rooted in accountability, innovation, and cross-functional collaboration 

• Ensure pricing strategies comply with all relevant regulations 

• Identify risks in pricing and product strategy and put in place plans to mitigate them 

You’re Likely a Match If You have 

Must-Haves: 

• A proven track record in product and pricing management, ideally in Hardware, FMCG, or similar 

• Exceptional analytical ability, with a commercial mindset that connects data to real-world results 

• Strong stakeholder management skills – you’re just as comfortable in the warehouse as you are in the boardroom 

• Experience leading teams and working across functions in a complex, matrixed organisation 

• Solid knowledge of Australian market trends, product lifecycle management, and supply chain dynamics 

Nice-to-Haves: 

• Experience working internationally in a similar role 

• Familiarity with Metcash systems and processes 

• A background in change or project management 

Your Style: 

You’re a big-picture thinker with a sharp eye for detail. A strategic leader with commercial depth. An empathetic mentor who brings out the best in your team and your peers. Someone who’s not afraid to challenge the status quo and bring fresh thinking into the room. 

Above all, you're someone who’s excited to roll up your sleeves and work for a brand that’s proudly independent and fiercely community-driven. 

Life at Metcash

🌈 Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!

🌟 Enjoy a 5th week of annual leave every year after your first year.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🏆 Proudly awarded the “Bronze Employer for LGBTQ Inclusion”.

⚖️A neutral gender pay gap of under 5% as published by WGEA 2023-2024

🥇 Gold accreditation by Mental Health Australia.

💸 Incredible value discounts and perks through our team member app, “Our Local”.

About Us

Metcash is Australia’s leading wholesale distribution company, with revenue exceeding $18 billion in FY24. We’re also an ASX top 100 listed company.

We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.

We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.

Join us and become part of something bigger!

#INHT