Promotions Manager

About the Opportunity

This is an exciting opportunity to step into a pivotal leadership role where collaboration, strategy, and commercial impact converge. As the champion of our integrated promotional program, you’ll be the driving force behind how customers experience our brand across every channel.

In this role, you’ll build and nurture strong, cross-functional partnerships to ensure seamless execution of promotional strategies across Merchandise, Marketing, and Operations (inclusive of Own, Partner, and Member networks). You’ll engage closely to align sales objectives across DIY, Trade, and Online channels, and work hand-in-hand with Business Unit and Category Managers to shape product ranges and strengthen Supplier relationships.

Your ability to connect stakeholders, foster collaboration, and translate insights into impactful campaigns will be key to delivering exceptional customer engagement and meaningful sales results. This role offers the chance to influence strategic decisions, innovate promotional approaches, and uplift operational efficiency in a fast-paced environment where no two days are the same.

If you’re passionate about driving growth through collaboration, elevating customer experiences, and leading teams to excellence, this opportunity is for you.

What you will be doing

• Build and support a high-performing team focused on delivering operational excellence
• Establish strong partnerships with Merchandise, Marketing, Operations, Members, and Suppliers to drive alignment and collaboration
• Ensure promotional strategies align with business priorities, category plans, and key supplier objectives
• Collaborate with Category Managers to deliver compelling product ranges and offers
• Design and execute promotional programs with clear sales targets and measurable outcomes
• Forecast performance and optimise plans to maximize return on investment
• Leverage data and insights to refine tactics and improve ongoing results
• Enhance efficiency across promotional processes and stakeholder engagement that meet evolving business needs
• Lead the transition to a new promotional platform to improve performance and scalability

You’re likely a match if you are/have

• Thrive in fast-paced environment and excel at managing multiple priorities effectively
• Demonstrated success in developing and leading promotional strategies that deliver measurable commercial outcomes
• Proven leadership experience with the ability to build and manage high-performing teams
• Strong expertise in designing and executing promotional campaigns across multiple channels, including digital and e-commerce
• Skilled in data analysis and insights-driven decision-making to identify opportunities and optimise performance
• Exceptional collaboration skills with a track record of building effective relationships across internal teams and external partners
• Clear, confident communicator with the ability to influence stakeholders
• Strong negotiation capabilities with a focus on achieving mutually beneficial outcomes for customers and the business
• Highly organised, able to manage competing priorities and deliver results under pressure
• Adaptable and solutions-oriented, with the ability to navigate change and drive continuous improvement
• Committed to leading with professionalism, empathy, and a focus on developing and supporting team members

What’s on offer 

• We’re proud to offer a workplace that supports your well-being, growth, and belonging: 
• 🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually 
• 📚 Career Growth: Endless learning and development opportunities 
• 👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers 
• 🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion 
• ⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)  
• 🧠 Mental Health: Gold accreditation by Mental Health Australia 
• 🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited 

About us

At Total Tools & Hardware Group (Part of Metcash), we’re more than just a group of hardware and tool retailers — we’re a national network helping build stronger communities.

Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company-owned stores across Australia. With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job — big or small. Whether it’s trade-quality tools from Total Tools or reliable hardware from Mitre 10 and HTH, TTHG is the powerhouse behind the stores that keep Australia building

Happy Holidays! Please note Our Talent Acquisition Team will have limited coverage from 22nd December and will be back to normal operations on 5th January 2026.

We would like to wish you all the best for the festive season! 

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