Business Development Manager

About Us

At the Independent Hardware Group, we’re strengthening local communities one postcode at a time.

We’re the leading supplier of over 600 independently owned stores nationwide – giving them a competitive advantage to take the big chains to task. And with trusted hardware brands like Mitre 10 and Home Timber & Hardware, we can turn local retailers into the best stores in town, giving locals the tools and support to build strong communities – literally!

About this role:

We have a rare opportunity as a Business Development Manager to help our independent store owners in optimising their sales.

In this role, you’ll manage a village of stores in the northern NSW area, build strong relationships with store owners and help them grow their revenue through targeted marketing initiatives, improved store standards, and the right product mix.

As a trusted partner to your store network, you’ll conduct in-depth assessment and implement tailored action plans for each store. You’ll also collaborate closely with internal teams such as Merchandise, Marketing, Store Development and Distribution, to drive operational excellence across the store network.

What you’ll be doing:

• Grow store retail and trade sales across your store network
• Promote the successful store roadmap: price, standards, convenience, range, customer service, trade and local.
• Benchmark store performance on an ongoing basis
• Support store development activity through store assessments and action plans
• Promote innovation, ranging and sales opportunities into stores
• Build new business

What you’ll bring:

• Proven sales experience in growing a retail network
• Hardware industry knowledge is a plus
• Ability to analyse financial reports and implement effective action plans
• A solution-focused mindset with strong problem-solving skills
• Strong interpersonal skills and the ability to build rapport
• Effective communication with stakeholders at all levels

Life at Metcash

🌈 Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!

🌟 Enjoy a 5th week of annual leave every year after your first year.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🏆 Proudly awarded the “Bronze Employer for LGBTQ Inclusion”.

🌍 Recognized as the 74th in the "Equileap Top 100" globally for initiatives on gender equity.

🥇 Gold accreditation by Mental Health Australia.

💸 Incredible value discounts and perks through our team member app, “Our Local”.

We’re all about celebrating success, and we’re proud to be a WGEA Employer of Choice for Equity, an accredited Flex Ready workplace, and a Gold Standard Mental Health First Aid skilled workplace.

The industry is changing, and we need adaptable people who thrive under pressure to build meaningful relationships with our diverse family of independents. So, get stuck into a promising career in a fast-growing industry. Together, we can supply Australia with a strong future, powered by local communities.

#INHT