Lead Trainer

Joining the Metcash Family

At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.

Being part of something bigger means your part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future.

About the Opportunity

At Metcash, we’re proud to support the success of independent retailers across Australia, and our distribution centres play a vital role in delivering excellence every day.

We’re looking for a passionate Lead Trainer to join our team and help drive operational success by delivering high-quality, consistent training across our Huntingwood site 5 days a week.

In this role, you’ll lead and mentor a team of trainers, ensuring all learning aligns with national standards and competency frameworks. You’ll play a key part in tracking training progress, assessing effectiveness, and identifying opportunities to continuously improve how we develop our people.

If you’re a natural leader who loves coaching and driving results, this is your chance to make a real impact in a fast-paced, collaborative environment. Join Metcash and be part of a team dedicated to helping people grow and operations thrive.

In this Role

• Manage, monitor & plan for training across the Distribution Centre to ensure all team members are competent in safely delivering the responsibilities of their role; monitor & track the centralised training tool to ensure training is planned for & delivered to meet the demands of the operation
• Identify training gaps by conducting a training needs analysis of the DC and leverage best practise to identify the key training needs; prioritise accordingly
• Plan, coordinate & execute induction training for new starters inclusive of induction & train to competency for new starters
• Plan, coordinate & execute cross-functional training to ensure efficiency & availability based on competency of labour across the operational teams
• Deliver a national technical classroom training that creates a connection to the Metcash Purpose in supporting independents and bringing the customer to life
• Hold accountability for the growth & development of team trainers, create an environment that encourages & enables professional and personal growth
• Support and develop team trainers to enable a consistent delivery of the learning experience utilising the ASK, TELL, SHOW, DO methodology
• Coordinate & manage team trainers across the training delivery schedule, assign trainers based on training demand across the operation
• Ensure operational consistency in assessing the skills of trainees to determine verification of competence 
•  Monitor & embed safety practises across all aspects of technical training in line with the national delivery & safety standards to create a safe working environment
• Collate & present training data to Operational leaders inclusive of the number & progress of new starters. Determine & maintain training effectiveness to meet speed to competence targets and remove barriers to extending tenure. Identify opportunities for continuous improvement
• Participate in & co-develop fit for purpose training modules in conjunction with the National Technical Training Lead
• Partner & work with interstate DC Training Leads to share best practise & implement a consistent national approach, identify & agree on opportunities for continuous improvement

You’re Likely a Match If

• Extensive experience in FMCG roles (e.g., Buying) with strong product knowledge and familiarity with the Bakery industry
• Proven skills in implementing procedures, executing strategies, and driving supply chain efficiencies
• Demonstrated team management experience with effective communication and relationship-building abilities
• Strong presentation and influencing skills to engage stakeholders and drive results
• Solid understanding of supermarket retailing and industry-specific goods
• Proficient in MS Office applications for efficient workflow management

Life at Metcash

🌟 Enjoy a 5th week of annual leave every year after your first year.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🌈 Experience a supportive and flexible work environment. We are a Flex Ready accredited workplace!

🙏🏼 Thrive where work and family truly co-exist. We are an accredited Family Friendly Workplace.

🏆 Proudly awarded “Bronze Employer for LGBTQ Inclusion”.

⚖️A neutral gender pay gap of under 5% as published by WGEA 2023- 2024

🥇 Gold accreditation by Mental Health Australia.

💸 Great team member discounts and perks.

About Us

Metcash is Australia’s leading wholesale distribution company, with sales of $19.5 billion in FY25. We’re also an ASX top 125 listed company.

We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.

We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.

Join us and be part of something bigger!

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