National Pallet Controller

Joining the Metcash Family

At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.

Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future.

About the Opportunity

At Metcash, we’re on a mission to keep Australia’s supply chain moving efficiently—ensuring our independent retailers and communities receive the products they need, when they need them. Pallets may not always be in the spotlight, but they’re the backbone of our operations. And now, we’re looking for a National Pallet Controller to lead the charge in optimising our pallet management processes across the country. 

 This is more than just keeping track of pallets—it’s about leadership, innovation, and creating national standards that enhance efficiency, reduce costs, and strengthen relationships across our network.

We’re open to candidates based near any of our Mega DC locations. If this role sounds like the right fit for you, we’d love to hear from you—wherever you are!

In this Role

• Mentor and guide State Pallet Coordinators, fostering collaboration and consistency across the network.
• Develop and implement national best practices for pallet management, ensuring alignment across all states.
• Serve as the business owner for pallet control systems, driving improvements and ensuring smooth functionality.
• Oversee daily checks, monitor key performance indicators (KPIs), and ensure seamless reconciliation of pallet accounts.
• Identify opportunities for process enhancements, cost savings, and efficiency gains.
• Work closely with internal teams and trading partners to create a seamless and transparent pallet management system.

You’re Likely a Match If

• A detail-oriented leader with a strong grasp of warehouse operations, materials handling, and pallet management systems.
• Someone who thrives on building relationships—whether it’s mentoring a team, collaborating with stakeholders, or working with providers.
• A proactive problem solver who can analyse complex issues, streamline processes, and drive change.
• An excellent communicator who can make the complex simple, both in verbal and written form.
• A team player who’s adaptable, resilient under pressure, and passionate about optimising supply chain efficiency.

Life at Metcash

🌈 Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!

🌟 Enjoy a 5th week of annual leave every year after your first year.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🏆 Proudly awarded the “Bronze Employer for LGBTQ Inclusion”.

🌍 Recognized as the 74th in the "Equileap Top 100" globally for initiatives on gender equity.

⚖️A neutral gender pay gap of under 5% as published by WGEA 2022- 2023

🥇 Gold accreditation by Mental Health Australia.

💸 Incredible value discounts and perks through our team member app, “Our Local”.

About Us

Metcash is Australia’s leading wholesale distribution company, with revenue 1 exceeding $18 billion in FY23. We’re also an ASX top 100 listed company.

We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.

We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.

Join us and become part of something bigger!

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