Primary Freight Coordinator (Ambient)

Joining the Metcash Family

At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.

Being part of something bigger means your part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future.

About the Opportunity

Are you passionate about logistics and supply chain operations? Metcash is looking for a highly organised and proactive Primary Freight Coordinator to manage and streamline the movement of ambient freight across our network.

In this vital role, you’ll be responsible for coordinating the end-to-end freight journey from scheduling pickups to ensuring on-time delivery of goods all while maintaining strict quality and compliance standards. Reporting to the Primary Freight Operations Manager, you’ll play a key part in keeping our freight operations running smoothly.

In this Role

• Manage the end-to-end coordination of both ambient and temperature controlled freight deliveries from Metcash suppliers to our distribution centres, ensuring smooth and efficient transport
• Work closely with carriers, suppliers, and internal Metcash teams to optimise freight routes and guarantee on-time deliveries
• Oversee timely and accurate preparation of freight documentation, identify and resolve discrepancies, manage billing and invoicing, track KPIs, and coordinate receipt and handover processes
• Implement and maintain strict quality control measures to ensure the integrity of freight throughout the supply chain
• Stay informed of and enforce compliance with industry regulations and Metcash policies related to the handling and transportation of goods
• Maintain precise records of freight operations and generate regular performance reports to identify opportunities for improvement
• Build and nurture strong working relationships with freight carriers and key stakeholders, supporting ongoing business development initiatives
• Uphold the highest standards of workplace safety and compliance to ensure safe, efficient operations for employees, customers, and vendors
• Ensure full compliance with Chain of Responsibility obligations in all freight activities

You’re Likely a Match If

• 5+ years in a freight coordinator or related role
• Excellent attention to detail and communication skills
• Experience in freight, logistics and/or supply chain, including best practice methodologies
• Experience using transport management systems
• In-depth understanding of warehouse and transportation management
• Intermediate proficiency in Microsoft Office suite

Life at Metcash 

🌟 Enjoy a 5th week of annual leave every year after your first year.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🌈 Experience a supportive and flexible work environment. We are a Flex Ready accredited workplace!

🙏🏼 Thrive where work and family truly co-exist. We are an accredited Family Friendly Workplace.

🏆 Proudly awarded “Bronze Employer for LGBTQ Inclusion”.

⚖️A neutral gender pay gap of under 5% as published by WGEA 2023- 2024

🥇 Gold accreditation by Mental Health Australia.

💸 Great team member discounts and perks.

About Us

Metcash is Australia’s leading wholesale distribution company, with sales of $19.5 billion in FY25. We’re also an ASX top 125 listed company.

We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.

We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.

Join us and be part of something bigger!

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