Credit Controller

At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.

Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future.

About the Opportunity

We are seeking a proactive Credit Officer on full-time basis based initially based at our Laverton office in Victoria, with a planned relocation to our brand-new offices in Truganina in July this year. You will be able to effectively and efficiently administer credit department related activity to ensure cash flow is maximized; credit risk is minimized, and customer service is enhanced.  

In this Role

• Oversee high-volume collection efforts for the Food Pillar Customer Base, ensuring efficient risk management and negotiating payment terms to align with both business and customer expectations.
• Maintain credit limits and trading terms while managing weekly reporting and payment allocations.
• Coordinate order pool management, ensuring timely release of orders to meet logistical deadlines.
• Resolve disputes effectively and cultivate strong customer relations through proactive communication and problem-solving.
• Collaborate with internal and external stakeholders within a large, national team to achieve collective objectives.
• Other adhoc duties as directed by your team leader.

You’re Likely a Match If you have

• Proven track record in a high-volume Credit Collections environment.
• Proficient in administrative tasks and customer service, demonstrating meticulous attention to detail.
• Exceptional written and verbal communication skills for effective interaction.
• Strong time management abilities, adept at prioritizing tasks efficiently.
• Self-motivated, confident, and proactive, fostering a positive work environment.
• Adept at building and maintaining relationships with stakeholders and negotiating favorable business outcomes within a fast-paced, collaborative setting.
• Intermediate experienced in MS Office Suite. Experience in MS Dynamics (D365) is desirable but not essential.

Life at Metcash

🌈 Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!

🌟 Enjoy a 5th week of annual leave every year after your first year.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🏆 Proudly awarded the “Bronze Employer for LGBTQ Inclusion”.

🌍 Recognized as the 74th in the "Equileap Top 100" globally for initiatives on gender equity.

🥇 Gold accreditation by Mental Health Australia.

💸 Incredible value discounts and perks through our team member app, “Our Local”.

About Us

Metcash is Australia’s leading wholesale distribution company, with revenue 1 exceeding $18 billion in FY23. We’re also an ASX top 100 listed company.

We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.

We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.

Join us and become part of something bigger!

#INSS

#LI-SS1