Share this Job

Fresh Specialist

Date: 17-Nov-2022

Location: Laverton, AUSTRALIA

Company: Metcash

Metcash | Australia’s leading wholesale distribution and marketing company

Fresh specialists are ‘subject matter experts - SMEs’ in their categories (Fresh / Meat / Deli & Bakery) and provide expert knowledge and support to our Retailers and Retail Operations team. This role provides specific assistance and expertise in the Fresh Produce category including, critical food safety and compliance, niche ranging and ticketing knowledge. Our Fresh Specialists are constantly driving ‘fresh food’ excellence for Retailers and Consumers.


What you’ll do

  • Collaborate closely with the Retail Operations team to implement Fresh Merchandise strategies and achieve operational standards
  • Educate and coach the teams to ensure they have a good understanding of Fresh and know when to call for additional support when necessary
  • Build relationships with Retailers to establish trust and confidence as a Fresh SME
  • Advise on Fresh new lines, ranging, ticketing, catalogue compliance and identify warehouse sales opportunities
  • Use available shoppers’ and stores’ data (e.g., demographic trends) to advise on additional Fresh range opportunities
  • Share Fresh industry benchmark, trends, and best practice
  • Provide Fresh training (e.g., Fresh food handling and stock rotation techniques, hygiene standards, legislative requirements, store displays)
  • Provide Fresh specific business support (e.g., review store Fresh budgets, formulate Fresh business strategies, and advise on how to maximize Fresh sales) 
  • Recommend Fresh product or service enhancements to improver Retailer satisfaction and sales potential


What you’ll bring

  • In depth Fresh grocery market knowledge and understanding of the Retail supermarket sector
  • Experience in buying within a Fresh category and knowledge of growing and supply trends within the industry
  • Strong understanding of Fresh food compliance and legislative requirements e.g. HACCP, Food Safety, Cold Chain and WHS Legislation
  • Influencing skills and the ability to rapidly establish trust and build relationships with Retailers
  • The ability to demonstrate effective promotional and sales skills, with a strong track record of closing successful deals and meeting sales targets


What we can offer you

  • An extra week of annual leave after your first year as part of our Fifth Week program
  • Great corporate benefits including retail discounts, Employee Assistance Program (EAP), wellbeing days and much more
  • Ongoing career development opportunities and take part in some amazing training courses
  • A proven diverse and inclusive workplace environment that rewards people purely on their values, engagement, and performance


We’re all about celebrating success, and we’re proud to be a WGEA Employer of Choice for Gender Equality, an accredited Flex Ready workplace and a Gold Standard Mental Health First Aid skilled workplace.


So, roll up your sleeves and bring your best self to work, and we’ll give you the support you need to develop a rewarding career and make your mark on the future of retail.


Make your Mark!  




IGA Supermarkets