Business Analyst

About the Opportunity

At Metcash, we support independent retailers to be the best they can be and we’re transforming the way we do business to ensure we’re ready for the future.

We’re looking for a Business Analyst to join our high-performing team, where you’ll play a key role in delivering impactful projects that enhance systems, streamline operations, and support strategic growth. If you’re passionate about solving complex problems, working with cross-functional teams, and creating lasting value, we want to hear from you.

In this Role

• As a seasoned Business Analyst, you will lead business analysis activities across streams of work within the team at Metcash Food, contributing to the successful delivery of project outcomes on time and to the required quality standards
• Conduct comprehensive requirements gathering and documentation to ensure business and technical needs are clearly defined and detailed appropriately
• Facilitate and support discovery workshops to capture information, identify risks and opportunities, and assess business impacts
• Document and support the planning of business, people, and systems readiness activities, including testing, cutover, launch, and post-implementation reviews
• Work autonomously and collaboratively with project managers to ensure all deliverables align with stakeholder expectations
• Build and maintain strong relationships with project teams, senior stakeholders, other Metcash business units, and external vendors to support project success

You're Likely a Match If

• Demonstrated experience as a Business Analyst on Digital and eCommerce initiatives, with a minimum of 2–3 years in a BA role
• Strong ability to manage competing priorities and deliver outcomes within tight timeframes in fast-paced, constantly evolving environments
• Proven capability in analysing and mapping complex business processes, aligning them with industry best practices
• In-depth knowledge of the digital ecosystem and hands-on experience with eCommerce business processes
• Familiarity with Agile methodologies and experience working within Agile delivery frameworks
• Experience in the Retail and FMCG sectors is highly regarded

Life at Metcash

🌈 Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!

🌟 Enjoy a 5th week of annual leave every year after your first year.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🏆 Proudly awarded “Bronze Employer for LGBTQ Inclusion”.

🌍 Recognised as 45th in the global "Equileap Top 100" for initiatives on gender equity.

⚖️A neutral gender pay gap of under 5% as published by WGEA 2023- 2024

🥇 Gold accreditation by Mental Health Australia.

💸 Incredible value discounts and perks through our team member app, “Our Local”.

About Us

Metcash is Australia’s leading wholesale distribution company, with revenue exceeding $18 billion in FY24. We’re also an ASX top 125 listed company.

We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.

We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.

Join us and be part of something bigger!

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