Business Intelligence & Process Analyst

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With trusted brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

We’re on the hunt for a Business Intelligence and Process Analyst who will be the backbone of our systems. The purpose of the role, is to ensure the accuracy and integrity of vendor master data across all Metcash systems, enabling timely and precise collection of rebates and allowances in line with agreed terms and business plans. This is a 12 – month contract opportunity, based at Macquarie Park.

What You’ll Do

• Design and implement performance metrics and advanced reporting frameworks to monitor vendor master data integrity.
• Accurately set up, maintain, and verify vendor and trading terms master data across systems, including supplier validation and audit reporting.
• Lead root cause analysis and identify trends to drive process improvements, minimizing financial leakage and disputes.
• Drive data cleansing initiatives and strengthen internal audit controls to ensure system reliability.
• Perform supplier reconciliations, support back-claim calculations, and investigate disputes to recommend resolutions.
• Maintain accurate documentation of processes and best practices.
• Act as Subject Matter Expert for system integration and improvement projects (design, testing, implementation).

What We’re Looking For

• Demonstrated experience in an analytical role where you solve complex data challenges.
• Strong understanding of data quality principles, governance frameworks, and commercial income drivers.
• Proven ability to influence decisions and deliver process improvements.
• Advanced skills in Excel, Power BI, and data modelling; experience with Salesforce and Microsoft Dynamics 365 (D365).
• Exceptional communication skills to present insights and collaborate effectively.
• Ability to manage multiple priorities under tight deadlines.
• Degree in Data Science, Computer Science, Mathematics, Statistics, or related analytical discipline is favourable.
• Experience in FMCG is a plus!

Why Join Metcash?

• Work on impactful projects that drive business performance.
• Collaborative, innovative team culture.
• Competitive salary and benefits.

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

📚 Career Growth: Endless learning and development opportunities

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

Apply Now
If you’re passionate about data integrity and process excellence, we’d love to hear from you!