Change, Comms & Capability Manager

Why you’ll love this role
Metcash is growing fast — in scale, ambition and appetite for change. As our workforce and retail and supply chain operations expand, we’re investing in stronger, simpler and more future ready People & Culture foundations.
This role will sit at the centre of a major enterprise systems transformation focused on scalability, clearer accountability and enabling Metcash to integrate, grow and deliver value as we continue to support independent retailers across Australia.
In this role, you’ll have real ownership of readiness, adoption and outcomes — not just activity — along with the autonomy to make informed decisions that shape how change lands across the business. 

Extra reasons to join us
🏡 Flexibility & balance: Flex Ready and Family Friendly accredited employer, hybrid working arrangements, free onsite parking AND additional leave benefits 
🌱Grow your career: Ongoing learning and development to help you continue building depth and impact 
🌈 Inclusive & supportive: A values-led workplace recognised for inclusion, mental health and pay equity

What you’ll do
•    Own accountability for business readiness, adoption and change success across enterprise transformation initiatives
•    Lead end to end change, communication and capability approaches aligned to operational realities
•    Define readiness and adoption criteria and assess whether leaders, teams and sites are ready for change
•    Identify, escalate and actively mitigate readiness, capability and adoption risks
•    Translate complex system and process changes into clear, practical and decision ready communications
•    Enable People & Culture Business Partners to confidently lead local change and implementation
•    Lead go live and post go live people and adoption activities, driving reinforcement where required

What you’ll bring
•    Proven experience leading enterprise change, communication and capability initiatives
•    Demonstrated accountability for driving readiness and adoption outcomes
•    Strong stakeholder engagement and influencing skills with operational leaders and P&C partners
•    Ability to translate complex change into clear, practical guidance for diverse audiences
•    Strong judgement, organisation skills and delivery focus
•    Experience with large scale system or process implementations (desirable)
•    Exposure to HR systems, payroll or workforce processes (desirable)

Be part of something bigger
Backing local brilliance is at the heart of what we do. As Australia’s leading wholesale distribution company, Metcash proudly supports independent retailers behind iconic brands such as IGA, Foodland, Mitre 10, Total Tools, Cellarbrations and The Bottle O — fuelling an unstoppable network of independents across Australia

We welcome applications from all backgrounds and are committed to supporting you throughout the recruitment process.
Please note: This role is being managed directly by our internal Talent Acquisition team – no agencies please. 


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