Change and Communication Manager

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

At Metcash Food, we proudly support over 1600 independently owned stores across Australia and New Zealand. With trusted brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

About the Opportunity

We’re looking for a Change & Communications Manager to lead change initiatives and stakeholder engagement across a dynamic program of work, with a strong focus on Supply Chain transformation. This 12-month fixed-term role is pivotal in ensuring smooth transitions, effective communication, and successful adoption of new ways of working—particularly within logistics, warehouse operations, robotics, transport, and supply chain technologies..

In this Role

• Drive awareness, desire, knowledge, ability, and reinforcement through tailored change management plans
• Minimize resistance and maximize engagement across stakeholders in fast-paced, operational environments
• Implement impactful communications and training to mitigate change risks in logistics and warehouse settings
• Develop change collateral aligned with Metcash’s Delivery Success approach
• Lead stakeholder engagement, readiness assessments, and transition planning for supply chain initiatives
• Design, develop, and deliver change collateral across a range of mediums with a strong attention to detail
• Collaborate with program teams to design and deliver fit-for-purpose change activities across robotics, automation, and transport systems
• Ensure seamless transition to BAU models and long-term sustainability
• Participate in the Delivery Success change cohort to maintain consistency and excellence.

You’re Likely a Match If

• Proven experience in change management within logistics, supply chain, or warehouse transformation projects
• Relevant Change Management qualifications or accreditations
• Strong communication skills – writing, editing, and managing multi-channel platforms
• Ability to engage and influence stakeholders at all levels, including operational and technical teams
• Experience developing and executing communication strategies in high-impact environments
• Strong leadership and ability to set clear purpose and direction
• Ability to multitask and perform under pressure in dynamic, fast-paced settings

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.