Channel Coordinator

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

About the Opportunity

We’re seeking a detail-oriented Channel Coordinator to help drive operational efficiency across our Foodservice and Convenience channels. You’ll provide essential support in pricing, promotional planning, and trade marketing while collaborating with cross-functional teams to deliver outstanding customer experiences.

Ready to make an impact? Apply now and join a team that values collaboration and innovation.

In this Role

• Act as the primary communication link between branches and head office
• Develop and coordinate monthly sales packs and tools to support branches and the sales team
• Assist in managing and implementing pricing strategies to drive commercial outcomes
• Support promotional and cycle planning processes to ensure timely execution
• Analyse promotions, key initiatives, and new product performance to assess effectiveness and identify improvements
• Contribute to new line and category review processes to deliver an optimal product range for branches and customers
• Participate in continuous improvement projects to enhance efficiency and outcomes for branches, the sales team, and customers

You’re Likely a Match If  

• Experience in wholesale or FMCG environments, with proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Strong verbal and written communication skills, with an open and authentic style
• Analytical thinking and ability to synthesize data from multiple sources
• Proven capability to manage multiple priorities and meet deadlines in fast-paced environments
• Collaborative team player who values shared goals and fosters positive stakeholder engagement
• Continuous improvement mindset, leveraging tools like Power BI or similar reporting software to drive insights

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

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