Commercial Manager - Customer

Joining the Metcash Family  

At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.  

Australian Liquor Marketers (ALM) is the Liquor wholesale division of Metcash. We are the largest wide range wholesaler to the independent liquor trade. Being part of something bigger in the ALM team is all about making a huge difference for the local retailers, businesses and communities we service. And while you’re championing successful independents, the wider Metcash family is behind you with a sea of opportunities to develop yourself, grow your career, and make your mark. 

About the Opportunity  

 We’re looking for a Commercial Manager – Customer to join our passionate ALM team based in Macquarie Park on a permanent, full-time basis.

In this strategic and commercially focused role, you will support the performance, pricing, and profitability of our wholesale customer base. This includes providing end-to-end support across contracts, national on-premise groups, commercial modelling, and network growth opportunities. You'll help drive informed decisions across ALM by developing insights, analysis, and commercial strategy that strengthen our wholesale and on-premise customer relationships.

In this Role  

• You will provide commercial and strategic support across ALM's wholesale and contract customer base, aligning agreements with commercial goals.
• You will lead pricing and profitability analysis, including biannual rate reviews and customer onboarding viability.
• You will support national on-premise groups with financial modelling, contract management, and strategic alignment.
• You will develop robust, data-driven business cases for investments and strategic initiatives.
• You will identify network growth opportunities through deep commercial and market analysis.
• You will deliver high-quality, timely ad hoc commercial analysis to support decision-making at the executive level.

You’re Likely a Match If  

• You are CPA or CA qualified, with 5+ years’ experience in a similar commercial role.
• You bring strong financial and commercial acumen, ideally from the FMCG or liquor/wholesale sector.
• You’re highly skilled in financial modelling, contract analysis, and strategy development.
• You have proven analytical and problem-solving skills with a data-driven mindset.
• You’re collaborative, authentic, improvement-focused, and purpose driven.
• You thrive in a fast-paced environment where your insights directly impact business performance and customer success.

Life at Metcash  

🌟 Enjoy a 5th week of annual leave every year after your first year. 

🌿 Benefit from 2 well-being days and 1 volunteer day annually. 

🌐 An abundance of learning, development, and career growth opportunities. 

💼 12 weeks of gender-neutral paid parental leave for primary carers. 

🌈 Experience a supportive and flexible work environment. We are a Flex Ready accredited workplace! 

🙏🏼 Thrive where work and family truly co-exist. We are an accredited Family Friendly Workplace. 

🏆 Proudly awarded “Bronze Employer for LGBTQ Inclusion”. 

⚖️A neutral gender pay gap of under 5% as published by WGEA 2023- 2024 

🥇 Gold accreditation by Mental Health Australia. 

💸 Great team member discounts and perks. 

About Us  

Metcash is Australia’s leading wholesale distribution company, with sales of $19.5 billion in FY25. We’re also an ASX top 125 listed company. 

We believe that it is vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars. 

We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws. 

Join us and be part of something bigger!