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Digital Campaign & Client Manager

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Date: 15-Mar-2019

Location: Macquarie Park, Australia

Company: Metcash





What we can offer you:

  • Wellbeing days, 5 weeks leave *conditions apply*, subsided vacation care, corporate health benefits
  • Flexible work environment
  • Onsite cafe, gym, tennis courts, close to public transport, free and secure onsite car parking,
  • Training opportunities. Your personal development is important to us


About the role:

As the digital campaign manager, you will be the lead for our Clients, and be the key contact, managing all client work, taking briefs, scoping and managing timings You will support a number of Metcash brands with an initial focus on Food and Grocery at national, state and retailer levels, coordinating campaign creation, delivery, offers and data requirements across multiple stakeholder groups. This role is ideal for those with an agency background wanting to transfer their skills within an internal marketing environment. This will be a 12 month maternity leave contract role.


You will:

  • Identify campaign requirements and define a delivery roadmap, working across the digital team to create an aligned and seamless customer experience across all customer touch points
  • Create and manage a robust campaign briefing processes with business divisions and retailers to deliver to agreed SLAs with appropriate quality control and data management checkpoints
  • Work with the Head of Digital Marketing to define and improve operational processes
  • Find opportunities to sell Digital initiatives to our clients, suppliers and retailers by highlighting and promoting proven success/case study examples


About you:

  • Creative/Digital agency client management experience as an Account Director or high performing Senior Account Manager
  • Proven experience with Digital advertising campaign management, digital marketing or similar
  • Track record in managing advertising campaigns with a passion for digital engagement
  • Experience working with content management systems, CRM or email marketing, database management and data analytics
  • Strong analytical and reporting skills


About us:

You’ll be employed by Metcash, Australia’s leading wholesale distribution and marketing company. We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars. With locations across Australia and New Zealand Metcash proudly supports independently owned retailers across our portfolio of brands including IGA, Campbells, Cellarbrations, Mitre 10, Friendly Grocer, and The Bottle-O. At Metcash we are transforming our business and challenging the status quo of retail. We are creating a great place to work, with our 6,000 employees all passionate about achieving our purpose of championing Successful Independents.                                                                                                                      


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