GM P&C Operations & Systems Transformation
Date: 20 May 2026
Location: Macquarie Park, NSW, AUSTRALIA
Company: Metcash

Why you’ll love this role
This brand new opportunity will be pivotal in leading the transformation of People & Culture operations to support significant organisational growth at Metcash.
Reporting to our Chief People Office, you will be accountable for reshaping core people operations into a simple, scalable, systems led model anchored in SAP SuccessFactors. You will drive enterprise wide change across P&C operations, systems and service delivery, and laying the foundations for shared services, automation and future transformation.
Extra reasons to join us!
🌿 Flexibility & balance: Flex Ready & Family Friendly accredited employer, with hybrid working arrangements and additional leave benefits available
🚀 Significant career opportunity: Own and deliver transformation at enterprise scale, shaping workforce experience and future capability
🤝 Inclusive & supportive: A values led workplace recognised for inclusion, mental health and pay equity
What you’ll do
• Lead the transformation of P&C operations to support scale, growth and acquisitions
• Establish systems led, data driven people processes with SuccessFactors as the single source of truth
• Transform core HR operations across Join, Move and Leave processes
• Deliver the rollout, adoption and optimisation of SuccessFactors
• Redesign service delivery models to improve self service and customer experience
• Build strong data, systems and integration foundations across P&C, IT and Payroll
• Lead and integrate a multi disciplinary team to deliver measurable business benefits
• Lay the foundations for shared services, automation and future transformation
What you’ll bring
• Senior Leadership experience with strong success in leading HR / P&C operations and large scale transformation
• Strong HRIS capability, with hands on experience in platforms such as SuccessFactors
• Proven ability to design and implement scalable, systems led operating models
• Strong commercial acumen with a pragmatic, outcomes focused mindset
• Experience driving cross functional alignment across P&C, IT and Payroll
• A systems thinking approach combined with strong execution capability
• Confidence leading complex change in a growing, evolving organisation
Be part of something bigger
Backing local brilliance is at the heart of what we do. As Australia’s leading wholesale distribution company, Metcash proudly supports independent retailers behind iconic brands such as IGA, Foodland, Mitre 10, Total Tools, Cellarbrations and The Bottle O, fuelling an unstoppable network of independents across Australia.
We welcome applications from all backgrounds and are committed to supporting you throughout the recruitment process.
Please note: This role is being managed directly by our internal Talent Acquisition team – no agencies please.
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