Head of People & Culture Business Partnering - Operations

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

At Metcash Food, we’re the power behind local business, proudly supplying over 1,600 independently owned stores across Australia and New Zealand. With trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

About the Opportunity

We’re seeking a Head of P&C Business Partnering – Operations to lead strategic people initiatives across our national operations, including Food Mega Distribution Centres and State Operations (a workforce of 2,700). Reporting to the GM P&C – Food, you’ll partner closely with the EGM National Supply Chain and senior leaders, driving workforce strategy, cultural transformation, and leadership capability for our large and diverse frontline teams.

In this Role

• Develop and implement strategic workforce plans across national operations and frontline populations
• Lead organisational design and cultural transformation initiatives to support business strategy
• Drive change management strategies for major operational shifts and enterprise agreements
• Partner with senior leaders, acting as the trusted strategic P&C advisor for Supply Chain
• Build leadership capability across all levels, from distribution centre through to executive
• Coach, mentor, and guide Senior P&C Business Partners to drive impact and alignment
• Strengthen talent pipelines, succession depth, and retention for critical operational roles
• Collaborate across a matrix P&C structure to deliver group-aligned initiatives with local impact

You’re Likely a Match If

• 10+ years of HR leadership experience in large, matrixed organisations (ideally logistics or operations)
• Strong track record in workforce strategy, organisational development, and cultural transformation
• Strong employee Relations experience, with demonstrated experience working in partnership with leaders and employees in complex, unionised or enterprise agreement (EA) environments.
• Proven success embedding high-impact people strategies for large-scale frontline teams
• Ability to navigate complexity and adapt to changing business contexts with confidence
• Experience coaching and influencing senior leaders to elevate performance and accountability
• Degree qualifications in HR, P&C, or a related discipline (preferred)
• Passion for unlocking talent, driving engagement, and building a values-led performance culture

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

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