National Operations Sales Support

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

Independent Brands Australia (IBA) is the retailer arm of Metcash's liquor pillar. We're the largest network of independent liquor retailers in Australia, supporting Cellarbrations, The Bottle-O, IGA Liquor, Porters Liquor, Thirsty Camel and Duncans.

At IBA, being part of something bigger means making a real difference to local retailers, businesses and the community. We support a wide range of independently owned liquor stores, helping them compete with the large chains and thrive in a dynamic market.

When you join the IBA network you’re not just working with a family business, you’re getting backed by the strength of the Metcash Group. Whether you're on the retail floor, in store support or behind the scenes, you're helping to champion successful independents across Australia.

About the Opportunity

This is an exciting full‑time permanent opportunity to play a pivotal role in supporting our national operations through high‑impact data, reporting, and sales support initiatives. The role can be based out of any of our head offices across Australia, offering flexibility while still being closely connected to our national team. You’ll enjoy a hybrid working model, with three days per week in the office to collaborate and drive strong operational outcomes. In this role, you’ll take ownership of key operational data systems, reporting platforms, and national program administration. You’ll also work closely with Operations and Sales teams to ensure accurate insights, strong program delivery, and consistent national execution.

In this Role

• Ownership of National Stores List database: Maintaining the Retail database & creation in the ALM On Premise Channel.
• Ownership of our external execution review partnership including processes and data maintenance
• Provide Reporting support for IBA Programs and general data maintenance across all channels.
• Reporting requirements across Power BI and/or other data platforms for National Operations  
• IBA Program Support: Administration, reporting & Communication (Eg: Instore Excellence Program)
• Ticketing: Ownership of Administration, reporting & Communication on all National Operations Ticketing platforms.
• Broad understanding of total Operations Teams tools & processes to support when required.

You’re Likely a Match If

• Demonstrated sales/data experience
• A strong understanding of the liquor or FMCG industry.
• Strong reporting and analytical skill-set
• Desire to learn new skills and look for process improvement – a curious mind
• Highly organised with an ability to prioritise and manage workloads to hit tight deadlines
• High level of attention to detail and must be able to work in a fast paced and exciting environment
• Ability to manage multiple tasks, effective time management

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

#INFLA #LI-NS1