National Relationship Manager - AUR

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

About the Opportunity

Join Metcash as our National Relationship Manager – AUR  and play a pivotal role in shaping the future of independent retail!

We’re partnering with Australian United Retailers (AUR) - the powerhouse behind iconic brands like FoodWorks, Farmer Jacks, Foodstore, Go Grocer, Greener Grocer, and LiquorWorks.

In this influential role, you’ll be the key link between Metcash and AUR, driving collaboration and delivering on strategic service agreements. You’ll resolve challenges swiftly, identify growth opportunities, and champion retailer success. Working across internal teams, you’ll ensure operational excellence and unlock commercial value for the network.

In this Role

• Build trusted partnerships with AUR leadership to drive commercial success and strengthen network performance
• Represent AUR in senior Metcash forums and cross-functional strategy sessions, advocating for retailer outcomes and commercial excellence
• Lead national program execution and reporting (e.g., PLIP, PRR, AUR stock allocations, expos) to ensure consistent uptake and performance across the network
• Champion cross-dock execution and allocation planning with Distribution Centres to optimise supply and service performance
• Drive logistics and supply chain excellence between AUR stores and Metcash, resolving operational issues swiftly at state and MSO levels
• Oversee operational governance and compliance, including AR processes, pricing setups (tax defaults, MDG codes, EPPs), data accuracy (OBSL), and interim pricing
• Own commercial integrity and compliance frameworks, enforcing supply agreements (free delivery, Allocations/TIO, AUR Stock), audits, rebates, EWW payments, and fee structures
• Coordinate national engagement and representation, including tradeshows/expos and retailer participation, building strong relationships with AUR executives and retailer groups

You’re Likely a Match If  

• Strong commercial acumen and proven supplier negotiation skills
• Strategic thinking with exceptional stakeholder engagement and influencing ability
• Demonstrated experience in supplier and stakeholder relationship management
• Advanced communication and issue resolution skills
• Deep capability in reporting, compliance, and data integrity
• Excellent prioritisation skills with a focus on delivering quality results

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

#LI-CV1 #LI-Hybrid #INFLA