National Workforce Planning & Optimisation Manager

Date: 1 Jul 2024

Location: Macquarie Park, NSW, AUSTRALIA

Company: Metcash

Metcash | Australia’s leading wholesale distribution and marketing company


We are looking for a dynamic National Workforce Planning and Optimisation Manager on full time basis based in Macquarie Park to work with State Logistics Operations and People and Culture teams to enable Metcash to source and retain the best front-line workforce across our DCs.  


This is a rare opportunity to define strategy and implement consistent processes, systems and key metrics for DC labour workforce planning and scheduling.  The role will support our Food and Liquor divisions to achieve continuous productivity improvement, optimise labour costs and establish Metcash as an employer of choice for front-line team members. 


This role has direct reporting line into the Head of Logistics.


What you’ll do

Work with a passionate team of Logistics and People professionals to define and deploy strategy and tools that will enable Metcash to source the right front-line workforce:

  • Contribute to the strategy for labour attraction, retention, scheduling and performance management.


Deploy leading practice as product and process owner for operational/labour planning processes, systems and improvements:

  • Work with operations teams to lead development of fit for purpose workforce planning and optimisation processes and systems from medium term planning through to digital platform for self-service staff rostering.


Pilot and test new and enhancements to current processes:

  • Coordinate pilots of new capability with DCs to trial, learn and improve processes, then deploy across the network.


Build capability to leverage data and analytics to support for performance across DCs:

  • Leverage existing reporting infrastructure (EIM, Power BI) to establish standard data and reporting suites for use across sites to measure and manage workforce performance
  • Set data quality standards across workforce planning and integrated or related systems (eg payroll) to ensure availability of accurate and timely information for workforce planning and performance management


Champion knowledge sharing among DC roles:

  • Build a community of practice amongst DC personnel involved in workforce planning to share best practice, skills development and problem solving.


What you’ll bring:

  • Demonstrated experience in Workforce Planning in a high-volume, complex multi-site environment
  • Experience deploying and operating best of breed Workforce planning, schedule and rostering solutions
  • Workforce planning in a Distribution Centre environment is not essential but highly regarded
  • Business analysis, process mapping and improvement methodology
  • Strong numerical skills including advanced MS Excel
  • Demonstrated project and change management capability


What we can offer you:

  • Highly autonomous role with National influence
  • Great team culture
  • Hybrid working – flexibility is in our DNA
  • Training and Career Development opportunities
  • An extra week of annual leave after your first year as part of our Fifth Week program, and the opportunity to purchase annual leave to help you recharge
  • Extensive wellbeing programs


If you are a highly motivated workforce planning professional we invite you to join our dynamic team at Metcash. Apply today and contribute to the success of Metcash and our Independent network.


Backing our people:

We love to celebrate success and make sure that our team members feel supported. Here are just a few of the accolades we've received;

  • WGEA Employer of Choice
  • FlexCareers accredited FlexReady employer
  • Mental Health First Aid Australia GOLD Mental Health First Aid skilled workplace


So, roll up your sleeves and bring your best self to work, and we’ll give you the support you need to develop a rewarding career and make your mark on the future of retail.

#LI-JG1 #hybrid #INFLA



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