Retail Media Data Platform & Martech Solutions Lead

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Make your mark in a high-performing, values-led team
• Thrive your way with flexible work options

About the Opportunity 

We’re looking for a Retail Media Data Platform & Martech Solutions Lead to own and elevate our Customer Data Platform (CDP), Common Data Layer (CDL), and Martech ecosystem, powering smarter audience activation, personalised marketing, and advanced analytics at scale.

In this role, you’ll sit at the intersection of data, marketing, and technology — acting as the technical owner of platforms like Segment, Braze, and our data warehouse, ensuring clean data flows, strong governance, and real-world outcomes. You’ll partner closely with Marketing, Data, and Engineering to turn complex data into actionable insights and high-performing campaigns.

In this Role

• Own and optimise CDP, data warehouse, and activation platforms for scalable, privacy‑compliant data use
• Technical ownership of core platforms, Twilio Segment and Braze, ensuring secure, governed access and seamless integrations
• Ensure high‑quality event data through robust event tracking and data pipelines
• Maintain the CDP and data warehouse environments as the authoritative source for shopper and campaign data
• Enable personalised marketing strategies and audience segmentation through strong cross‑functional collaboration
• Support multi‑channel campaigns with technical expertise, templates and system logic
• Build data models, dashboards, and insights that drive decisions
• Be the go-to SME for Martech, tracking, and customer data

You’re Likely a Match If

• 4 - 5+ years’ experience with CDPs or event‑based data platforms
• Hands‑on experience with Twilio Segment, Braze, or similar Martech tools
• Strong SQL and data warehouse experience (e.g. Azure Synapse / Fabric)
• Experience designing ETL pipelines, data models, and identity resolution
• Solid understanding of data governance, privacy, and consent management
• Experience with digital analytics and tagging (GA4, GTM, UTMs, SDKs conversion tracking)
• Working knowledge of HTML/CSS and Liquid for email and in‑app messaging
• Background in retail, ecommerce, or retail media (highly regarded)
• A collaborative mindset with the ability to translate business needs into technical solutions

What’s on Offer
🏖️ Extra Leave: 5th week of annual leave, 2 well-being days, 1 volunteer day
📚 Career Growth: Endless learning and development opportunities
👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion
⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
🧠 Mental Health: Gold accreditation by Mental Health Australia
🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.
We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Join us and be part of something bigger!

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