Senior Commercial & Partnership Analyst

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

About the Opportunity

We're looking for a Senior Commercial Analyst – eCommerce & Loyalty to drive commercial performance and shape investment decisions across our digital channels. Leveraging data, customer insights and financial modelling, you'll identify growth opportunities, optimise ROI and influence strategic business outcomes.

Working closely with Commercial, Digital, Merchandising and Data Science teams, you'll turn complex data into actionable insights that deliver measurable value for both our customers and the business.

If you're a commercially minded analyst who enjoys turning data into business outcomes and influencing strategic decisions, we'd love to hear from you. Apply now and make your mark at Metcash!

In this Role

• Drive commercial performance analysis across eCommerce, Loyalty and digital channels, identifying opportunities to improve ROI, profitability and customer outcomes
• Build sophisticated financial models and investment cases to evaluate initiatives, promotional offers and strategic growth opportunities
• Lead the development and evolution of measurement, attribution and incrementality frameworks that support commercial decision-making
• Analyse customer behaviour, segmentation and lifecycle trends to uncover growth opportunities and optimise targeting strategies
• Forecast revenue and program performance, identifying risks, gaps and opportunities to maximise commercial outcomes
• Translate complex data into compelling commercial insights and recommendations that influence senior stakeholder decisions

You’re Likely a Match If

• Experience across Retail, eCommerce, Loyalty, Digital, and Consulting environments
• Strong financial modelling capability with experience building business cases and evaluating investment opportunities
• Advanced analytical skills and proficiency in tools such as SQL, Excel and BI platforms
• Experience within retail, eCommerce, loyalty or digital-led businesses
• The ability to transform complex data into clear, actionable insights that influence commercial outcomes
• Strong stakeholder management and communication skills, with confidence presenting to senior leaders

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity. 

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