Senior Employee Relations Advisor

Be part of something bigger at Metcash

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.
When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:
•    Grow your career with tailored development programs
•    Thrive your way with flexible work options
•    Make your mark in a high-performing, values-led team

About the Opportunity

As a Senior Employee Relations Advisor, you will provide specialist ER support to leaders across all Metcash sites by case managing employee relations matters. You’ll play a key role in building leadership capability, ensuring compliance, and driving positive workplace outcomes.

We have flexibility for this role to be based at any of our sites around Australia.

In this Role, You Will:

•    Manage end-to-end employee relations cases, including performance management, misconduct, grievances, absence management, and investigations.
•    Guide, mentor, and coach leaders on employee relations matters to build capability and confidence.
•    Assess risk and ensure compliance with legislation, industrial instruments, and company policy.
•    Provide practical tools, scripts, and templates to support leaders in handling ER cases.
•    Review and give feedback on documentation, ensuring effective and structured conversations.
•    Escalate complex or high-level matters to relevant stakeholders as needed.
•    Identify trends, recommend proactive solutions, and support process improvements.
•    Represent Metcash at external tribunals and contribute to ER frameworks, processes, and project work.

You’re Likely a Match If You Have:

•    Strong experience in a similar role
•    Proven ability to manage complex employee relations cases end-to-end
•    Strong negotiation and influencing skills
•    Ability to coach leaders and improve capability
•    Experience working across and influencing stakeholders at all levels
•    Track record in developing strong relationships internally and externally

What’s on Offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:
🏖️ Extra Leave: 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
📚 Career Growth: Endless learning and development opportunities
👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion
⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
🧠 Mental Health: Gold accreditation by Mental Health Australia
🏠 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!
Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.
We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.
We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

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