Shared Services Security & Risk Specialist

Joining the Metcash Family

At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.

Being part of something bigger means your part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future.

About the Opportunity

We are on the lookout for a Shared Services Security & Risk Specialist based in Macquarie Park on a full-time basis.

The Shared Services Security & Risk Specialist plays a critical role in supporting daily credit operations, legal recoveries, and risk management initiatives. This role involves managing legal and insolvency matters, maintaining PPS (Personal Property Security) registrations, reviewing credit applications, and supporting system administration. It supports internal teams and liaises with external service providers to ensure compliance, efficiency, and risk mitigation.

The role will review current operational procedures and develop enhanced system tools which includes reporting, to manage risk and exposures across the Metcash Group, including PPS and all security aspects of risk management

In this Role

• Conduct ongoing compliance reviews and enhancements of PPS registrations.
• Monitor and respond to up to 25 inquiries daily via the PPS Support inbox and internal/external calls.
• Provide expert support to all Pillar Credit Teams on credit and risk-related matters.
• Review and evaluate offshore Collections Team Weekly Bulk Legal Referral files; approve/reject accounts, document rationale, and prepare approved accounts for debt recovery.
• Prepare and present the Monthly Legal Report to the Credit Manager and Commercial Manager, categorizing debts and making recommendations for bad debt write-offs.
• Coordinate major Credit & Risk projects and pursue automation and cost-reduction opportunities.
• Create SOPs (Standard Operating Procedures) and deliver training for key responsibilities to ensure coverage and continuity.
• Provide detailed analysis on potential new customers and suppliers.
• Support Treasury with periodic reviews of PPS registrations.

You’re Likely a Match If

• Minimum 5+ years Credit Management Experience
• Advanced Organisational and Communication Skills
• Proven experience in credit, legal recoveries, or risk management roles.
• Strong knowledge of PPSA (Personal Property Security Act), insolvency, and debt recovery processes.
• Experience with Salesforce, BI (Business Intelligence) reporting tools, PPS, CreditorWatch, and Equifax systems.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office and Excel
• Experience in documentation, SOP development, and cross-functional training.
• Tertiary qualification in Business, Finance, Accounting, or related discipline (preferred).
• Membership with a credit industry association (e.g., AICM) is advantageous.

Life at Metcash

🌟 Enjoy a 5th week of annual leave every year after your first year.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🌈 Experience a supportive and flexible work environment. We are a Flex Ready accredited workplace!

🙏🏼 Thrive where work and family truly co-exist. We are an accredited Family Friendly Workplace.

🏆 Proudly awarded “Bronze Employer for LGBTQ Inclusion”.

⚖️A neutral gender pay gap of under 5% as published by WGEA 2023- 2024

🥇 Gold accreditation by Mental Health Australia.

💸 Great team member discounts and perks.

About Us

Metcash is Australia’s leading wholesale distribution company, with sales of $19.5 billion in FY25. We’re also an ASX top 125 listed company.

We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.

We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.

Join us and be part of something bigger!