Shopper Insights Analyst

Joining the Metcash Family

At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.

Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future.

About the Opportunity

We are seeking a highly skilled and motivated Shopper Insights Analyst to join our Shopper Brand & Loyalty team. In this role, you will deliver actionable insights and data to support campaign development and identify new opportunities. You will work closely with the team to produce reports and dashboards that track performance, summarise business results for quarterly reviews, and present key findings to stakeholders.

In this Role

• Supporting the Shopper, Brand & Loyalty team with the production of planned reports and dashboards around campaign performance
• Summarize business performance for quarterly reviews and present to broader Shopper, Brand and Loyalty team
• Consult on connections and differences between business data and shopper data
• Be the expert in market understanding via Circana data
• Consulting with stakeholders to understand their business priorities and opportunities then proactively introduce innovative thinking and analytical solutions to those situations
• Identify and manage datasets that contain both structured and unstructured data. Determine features that can be derived from available data. Extract, clean, process and analyse data to draw business insights
• Participating in data blending and reporting developments using PowerBI

You’re Likely a Match If

• 5 years of experience in data analytics and reporting
• Background in mathematics with some knowledge of statistical modelling and strong understanding of location intelligence and geospatial analytics 
• Experience in marketing analytics, translating data insights into business strategy
• Strong skills in Advanced Excel and PowerBI
• Expertise in data management and integration
• Good communication and presentation abilities alongside strong project management skills with a focus on delivering quality results
• Preferred experience with scan point of sale data, transaction data, shopper behaviour data, or FMCG cross-industry data (e.g., Circana)
• Proficient in Python, SQL, R, and SPSS

Life at Metcash

🌈 Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!

🌟 Enjoy a 5th week of annual leave every year after your first year.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🏆 Proudly awarded the “Bronze Employer for LGBTQ Inclusion”.

⚖️A neutral gender pay gap of under 5% as published by WGEA 2023-2024

🥇 Gold accreditation by Mental Health Australia.

💸 Incredible value discounts and perks through our team member app, “Our Local”.

About Us

Metcash is Australia’s leading wholesale distribution company, with revenue exceeding $18 billion in FY24. We’re also an ASX top 100 listed company.

We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.

We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.

Join us and become part of something bigger!

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