Supply Chain Manager - Food Service & Convenience

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

he Metcash Food Service and Convenience business includes a banner of brands that specialise in the supply to wholesale, convenience, foodservice and QSR customers across Australia. Some of these brands include Campbells, Superior Food Services, Independent Grocers (NT), Mooloolah River Fisheries, Sealanes, Southern Cross Marines and Global Meats. Joining the Metcash Food Service and Convenience business means the work you do contributes to brands with real purpose, empowering independent businesses and strengthening local communities across Australia.  

About the Opportunity

This is a full-time permanent opportunity based in Macquarie Park (hybrid). As Supply Chain Manager – Food Service & Convenience (FS&C), you will own the supply chain strategy for one of Australia's most complex wholesale distribution environments — serving QSR operators, national accounts, independent foodservice customers, and convenience retailers across ambient, chilled, and frozen categories, through a portfolio of businesses including Campbells, Superior Food Services, Sealanes, and others.

This is a senior individual contributor role with high executive exposure. You will set the strategic direction for FS&C supply chain, own the investment case for network and operational change, and act as the senior supply chain partner for key accounts and FS&C commercial leadership. If you thrive at the intersection of supply chain strategy, commercial partnership, and transformation delivery, this role was built for you.

This role is based at our Macquarie Park office on a hybrid arrangement. We're open to discussing what that looks like for the right candidate — please reach out to our Talent Acquisition team if you have questions before applying.

In this Role 

• Own and lead FS&C supply chain strategy and network design nationally — setting the transformation vision across a multi-brand, multi-category, multi-channel portfolio
• Partner with senior stakeholders to deliver integrated supply chain solutions
• Own escalation pathways and outcomes for key accounts
• Drive large-scale supply chain projects and transformation initiatives
• Build and own supply chain investment cases for FS&C, applying commercial judgement to balance cost-to-serve, ROI, and long-term value creation
• Monitor performance and optimise supply chain outcomes through data insights
• Lead account management cadence and stakeholder engagement
• Represent FS&C in enterprise-wide supply chain forums

What are we looking for?

• Proven ability to influence and partner with executive stakeholders across commercial, operations, and finance
• Strong supply chain design expertise (DC flow, transport, network, inventory) ideally in foodservice, wholesale, convenience, or another high-complexity multi-customer environment
• Demonstrated experience owning key account relationships and managing senior escalations — you're as comfortable in a customer boardroom as a supply chain forum
• Commercial acumen and experience building investment cases that drive executive decisions
• Experience delivering optimisation and transformation programs end-to-end, from business case through to embedding
• Experience managing complex 3PL, supplier, and route-to-market environments
• Strong analytical capability, including data/BI tools and scenario modelling
• Continuous improvement mindset with a genuine customer and service orientation

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited, Hybrid working arrangements available!

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Please note: This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.

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