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Technical Associate

Date: 06-Apr-2021

Location: Macquarie Park

Company: Metcash

Metcash | Australia’s leading wholesale distribution and marketing company


We are seeking a high-energy, customer focused technical associate / graduate who is approachable, friendly and computer savvy to come and work for us on a 12 month Fixed Term contract. This entry level role will be working under the guidance of more experienced team members to assist our employees by troubleshooting and resolving technical problems including application, hardware, tips & tricks and other IT problems.


What you’ll do


  • Listen to and assist users with their IT issues, including but not limited to applications, hardware and network support
  • Conduct day-to-day operation of all PCs and peripherals, whether stand-alone or network
  • Respond to enquiries and ensure that internal service level agreements are maintained
  • Gather information and escalate to senior team members so they can anticipate and alleviate potential problems


What you’ll bring


  • Strong verbal, written, and presentation communication skills
  • Strong Analytical and troubleshooting skills
  • Sound communication skills, and a positive "can-do" attitude
  • IT / Technical diploma and or degree


What we can offer you


  • We are BIG on flexible working
  • Training and Development


At Metcash, we’re the power behind an independent Australia. For almost 100 years we’ve been proudly supporting local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in the food, liquor and hardware sectors. And while we may be large, we’ll always be locals at heart. 


So, roll up your sleeves and bring your best self to work, and we’ll give you the support you need to develop a rewarding career and make your mark on the future of retail.


Make your Mark!