Tobacco Operations Manager

Joining the Metcash Family

At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.

Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future.

About the Opportunity

Are you a strategic thinker with a passion for driving operational excellence? Do you have a knack for turning big ideas into action? If you’re ready to lead, influence, and make a lasting impact, we have the perfect role for you!

As the Tobacco Operations Manager, you’ll be at the heart of Metcash’s strategy to deliver growth and profitability for our independent retail network. This is your chance to step up as a change-maker, driving operational transformation in one of the most dynamic product categories. Lead cross-functional teams, champion innovative initiatives, and shape the future of our business.

In this Role

• Initiate new business ideas and implement the same to grow share and deliver incremental business.
• Own and manage the retailer volume management process like a pro.
• Lead initiatives to combat illicit trade and safeguard our strategy.
• Achieve retail sales targets, improve COGS, and boost profitability.
• Lead the way through regulatory changes with precision and foresight.
• Act as the go-to specialist for category growth strategies, using insights to drive decisions.
• Devise and deliver initiatives that align with the bigger tobacco strategy.
• Build supplier partnerships that deliver great outcomes for Metcash and our retailers.
• Lead trading performance reviews and turn insights into action.

You’re Likely a Match If

• You know how to build partnerships that create wins for all.
• You’ve got a track record in promotional planning and strategy delivery.
• You stay ahead of shopper and category trends, and know how to use them.
• You understand what drives success and know how to optimize for growth.
• You can rally teams, influence stakeholders, and make things happen.
• You turn strategy into operational reality – and make it look easy!

Life at Metcash

🌈 Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!

🌟 Enjoy a 5th week of annual leave every year after your first year, as per the policy.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🏆 Proudly awarded “Bronze Employer for LGBTQ Inclusion”.

🌍 Recognised as 45th in the global "Equileap Top 100" for initiatives on gender equity.

⚖️A neutral gender pay gap of under 5% as published by WGEA 2022- 2023

🥇 Gold accreditation by Mental Health Australia.

💸 Incredible value discounts and perks through our team member app, “Our Local”.

About Us

Metcash is Australia’s leading wholesale distribution company, with revenue 1 exceeding $18 billion in FY23. We’re also an ASX top 100 listed company.

We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.

We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.

Join us and be part of something bigger!

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