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UX/UI Designer

Date: 12-Sep-2021

Location: Macquarie Park

Company: Metcash

Metcash | Australia’s leading wholesale distribution and marketing company


Our ‘Metcash Digital Accelerator’ teams focus on identifying and accelerating digital opportunities across the Metcash group of businesses.  We pursue transformative digital- and data-driven opportunities with a digital-first, customer-obsessed and agile mindset from concept to implementation.


We have an exciting opportunity to be the UX / UI designer and researcher for a new digital eCommerce marketplace solution which will transform B2B trading for independent retailers in Australia. Lead the hands-on UI design and UX research across all digital touchpoints. Be part of an agile, digital first, customer-obsessed team standing up this new digital business.


What you’ll do


UI Design:

  • Develop UI style guides based on overall CX principles, industry best practices and ongoing UX/UI research
  • Create sketches and wireframes for user flows, page layouts, page components, email templates etc.
  • Prototyping of high-fidelity future-state experiences
  • Create common UI components (e.g. icons, logos, standard imagery) and terms (e.g. button names)
  • Work closely with developers and undertake testing to ensure that design specifications are implemented as designed

UX Research:

  • Manage ongoing user behavior monitoring (e.g. app/web analytics, user interaction feedback) for all digital touchpoints
  • Manage user product feedback and testing engagements
  • Monitor key competitors’ and other industry players’ UX/UI performance for benchmarking and inspiration


What you’ll bring


  • Minimum 3 years experience in UI design and UX research
  • Experience with using design tools such as Figma, Google Analytics, Hotjar
  • Experience with eCommerce and marketplace solutions
  • Experience in digital solution development in a start-up context is ideal


What we can offer you


  • Hybrid working – flexibility is in our DNA, so we blend working from anywhere with time in the office
  • An opportunity to be play an integral role in a newly created team helping to design and create a new digital e-commerce marketplace


We understand the power of communities, and we’re dedicated to providing a welcoming and inclusive working environment for all our people. As part of the Metcash family, the difference you bring matters. We need talented people with a love for all things local, a can-do attitude and a passion for hard work done right to help us reshape the retail landscape and give independents a fighting chance.


So roll up your sleeves and bring your best self to work, and we’ll give you the support you need to develop a rewarding career and make your mark on the future of retail.