Ways of Working Transformation Leader

Joining the Metcash Family

At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.

Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future.

About the Opportunity

At Metcash, we’re proud to champion Australia’s independent retailers across Food, Liquor and Hardware. But behind our ability to power independents lies a high-performing, ever-evolving IT ecosystem—and we’re looking for a visionary leader to transform how IT delivers value across the enterprise.

As our Enterprise IT Ways of Working Transformation Lead, you’ll be at the helm of a large-scale, enterprise-wide transformation—reimagining how we work, how we collaborate, and how we create impact. This is your opportunity to drive one of the most significant cultural shifts in our IT history, embedding Agile principles, accelerating delivery, and unlocking the full potential of our technology teams.

In this Role

• Lead the enterprise transformation of IT, with a strong focus on cultural evolution, mindset shifts, and new ways of working.
• Design and implement a future-focused Ways of Working strategy, aligned to our broader enterprise goals and IT transformation roadmap.
• Champion and embed Agile principles and mindsets across Group IT—uplifting delivery squads, creating scalable agility, and fostering a culture of continuous improvement.
• Build strong, cross-functional partnerships with business leaders to drive alignment, innovation, and shared ownership of outcomes.
• Define and measure key success metrics (e.g., velocity, delivery lead time, total cost of ownership) to ensure data-driven decision making.
• Leverage modern Agile tools like Azure DevOps and introduce tech enablers that unlock speed, quality, and visibility.
• Develop high-performing, outcome-obsessed teams, building enterprise-wide capability and confidence in new ways of working.

You’re Likely a Match If

• 10+ years of IT leadership experience, with a proven track record leading enterprise-wide Agile transformations in complex environments.
• Deep knowledge of Agile frameworks such as Scrum, SAFe, Kanban, and experience adapting them to large, multi-business unit contexts.
• Demonstrated success in driving delivery acceleration, operational efficiency and reduction of total cost of ownership.
• Proficiency with Agile delivery tools like Azure DevOps.
• Exceptional stakeholder engagement, facilitation and change leadership skills—you know how to bring people on the journey.
• Agile certifications highly regarded (e.g., Certified Scrum Master (CSM), SAFe Program Consultant (SPC)).
• Bachelor’s degree in IT, Business or a related field (Master’s preferred).

Life at Metcash

🌈 Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!

🌟 Enjoy a 5th week of annual leave every year after your first year.

🌿 Benefit from 2 well-being days and 1 volunteer day annually.

🌐 An abundance of learning, development, and career growth opportunities.

💼 12 weeks of gender-neutral paid parental leave for primary carers.

🏆 Proudly awarded the “Bronze Employer for LGBTQ Inclusion”.

⚖️A neutral gender pay gap of under 5% as published by WGEA 2023-2024

🥇 Gold accreditation by Mental Health Australia.

💸 Incredible value discounts and perks through our team member app, “Our Local”.

About Us

Metcash is Australia’s leading wholesale distribution company, with revenue exceeding $18 billion in FY24. We’re also an ASX top 100 listed company.

We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.

We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.

Join us and become part of something bigger!

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