Customer Pricing Coordinator

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

Metcash Food Service and Convenience business includes a banner of brands that specialise in the supply to wholesale, convenience, foodservice and QSR customers across Australia. Some of these brands include Campbells, Superior Food Services, Independent Grocers (NT), Mooloolah River Fisheries, Sealanes, Southern Cross Marines and Global Meats. Joining the Metcash Food Service and Convenience business means the work you do contributes to brands with real purpose, empowering independent businesses and strengthening local communities across Australia.  

About the Opportunity

We are seeking a Customer Pricing Coordinator to manage customer contracted pricing reviews and maintenance, ensuring customer sales pricing is accurate, aligned to sales agreements, and supports margin protection. This full-time permanent opportunity is based in Oakleigh South. You will work across pricing administration, reporting, stakeholder coordination, and customer service to help maintain pricing accuracy and support business performance

In this Role

• Set up and maintain customer contract pricing, discounts, rebates, and promotions in company systems.
• Communicate and apply supplier price increases to customer contract pricing.
• Compile sales pricing performance reports and provide updates on cost pricing activity.
• Manage customer and Account Manager links within pricing systems.
• Validate, monitor, and upload customer pricing quotes in a timely manner.
• Prepare and distribute pricing reports while maintaining accurate logs and deadlines.
• Liaise with Branch Managers, Account Managers, and senior stakeholders on pricing queries and insights.
• Deliver strong customer service through pricing accuracy and timely issue resolution

What are we looking for?

• Previous experience in Pricing or Administration is preferred but not essential.
• Experience in sales and data management within supply chain or a similar environment.
• Knowledge of contract agreements relating to pricing.
• Strong communication and stakeholder management skills.
• Ability to organise work, adapt quickly, and meet deadlines.
• Advanced Microsoft Office capability, especially Excel, Outlook, and Word.
• Strong mathematical, analytical, and problem-solving skills.
• High attention to detail and commitment to customer experience

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited,

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Please note: This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.

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